The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers..., troubleshooting, and resolving issues. Assists the manager with the daily operation of the Service Desk, including the development...
The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers..., troubleshooting, and resolving issues. Assists the manager with the daily operation of the Service Desk, including the development...
performance analysis role Experience working in an SLA-driven Service Desk or support environment Proficiency with BMC Helix..., email, and customer portals Manage, triage, and resolve multiple incoming incidents and service requests by understanding client needs...
operating model. The role: - Manage, triage, and resolve multiple incoming incidents and service requests by understanding... to support clients effectively - Record, process, and manage incidents and service requests through to resolution, following...
within technical support. You will bring your language skills to an existing service desk of multi-lingual engineers, supporting an 8... to your language skills, you have experience of providing support at 2nd line level using Service Now, making and receiving telephone...
and solutions are properly documented. • Follow established service desk processes and procedures consistently. • Contribute to the... knowledge base by documenting troubleshooting steps and solutions. • Follow established service desk processes and procedures...
A leading consulting firm in Mexico City is seeking an IT Support Specialist. This role requires a customer-focused individual with at least 2 years of experience in IT support. Responsibilities include providing technical support to intern...
porque teóricamente no van a desarrollar 6. Un año de experiência de Service Desk (soporte a usuarios de aplicaciones) 7. Deseable...
track of ticket queues so that tickets don't sit too long or go unnoticed Work closely with the IT Service Desk Manager... on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives...
additional tasks as required Desired experience Minimum of 3 years in Customer Service / Service Desk / Customer Support... on customer service excellence and operational/logistics support. This professional will support administrative and logistics...
across Guidepost's global service lines and offices.Stay abreast of geopolitical, regulatory, enforcement, and security trends... and credibility with clients, colleagues, and external partners.Comfort working across multiple service lines and geographies...
and will work closely with the Service Desk Manager to optimize service delivery. This is a full-time on-site position. #J--Ljbffr... products and emphasizes superior customer service. The technician will be responsible for managing a wide range of IT issues...
across Guidepost's global service lines and offices.Stay abreast of geopolitical, regulatory, enforcement, and security trends... and credibility with clients, colleagues, and external partners.Comfort working across multiple service lines and geographies...
as required Desired experience Minimum of 3 years in Customer Service / Service Desk / Customer Support Experience with logistics... on customer service excellence and operational/logistics support. This professional will support administrative and logistics...
outstanding customer service to our patients (surrogates and egg donors) who come to our partner fertility clinic for medical... with Word, Excel (Airtable, Slack, Fresh Desk experience is a plus) • Medical Experience is NOT required - we will train...
with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues.... Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals...
Managers, and creates systems that enable consistent, elevated service across Roma Norte, Condesa, and Lomas de Chapultepec... locations, with responsibility for scaling these standards as Koti expands. The role acts as a custodian of Koti's service...
analysis skills Excellent customer service skills and/or Help Desk experience Language skills: English and French...
and deal closure. Integrations & Security: Guide integrations via REST APIs/webhooks with CRM/CDP/ERP/MarTech/Service Desk... Background: Background in chatbots/NLP/LLM (prompting, grounding, guardrails) applied to service, sales, collections...
Role: Fulfillment & Customer Service Associate ( Healthcare, Pharmaceutical, or Medical Compliance Industry) Contract... & Customer Service Associate, you will support the Operations team as the primary point of contact for internal and external...