JOB SUMMARY The Service Management Lead of the Service Management Office is responsible for ensuring the overall... success of the Service Management program. This position focuses on developing, implementing, and overseeing IT services...
– Oversee and lead high-impact incidents, ensuring rapid restoration of service and clear communication with executives... your own. We’re actively seeking a talented Senior ITSM Process Owner to join our team in one of our US-based office...
-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools...Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software...
will include members of the Infrastructure and Operations teams. The ServiceNow team reports to the Director of Service Delivery... delivery of the Service and IT Portals Build organizational trust in the CMDB through partnerships with ITAM and Config Mgmt...
below. Specific activities may change from time to time. 1. Lead, guide, educate, and provide thought leadership to our delivery... and scale enterprise-grade platform services that power consistent, secure, and compliant software delivery. This role focuses...
consistent, secure, and compliant software delivery. This role focuses on designing, building, and maintaining foundational... activities. 3. Responds to issues in a timely manner by receiving and investigating incidents or service tickets. 4. Provides...