-to-end credit processing operations, ensuring efficiency, compliance, and adherence to Service Level Agreements Champion... process transformation initiatives to optimize turnaround times, reduce operational risk, and enhance service delivery Ensure...
service standards for CIBCs credit operations. The manager will oversee a cohort of 10+ staff, driving performance...
About lululemon India Tech Hub Founded in 1998 at Vancouver, lululemon is a performance apparel company that sells athletic and lifestyle products. Setting the bar in technical fabrics and functional design, we create transformational pro...
& issue resolution Client service orientation Strong compliance & confidential understanding Analytical/document review...
Job Category: Customer Service Job Description: We are looking for a Detail-Oriented Legal Support Agent... & issue resolution Client service orientation Strong compliance & confidential understanding Analytical/document review...
. 3. Customer Interaction & Service Recovery Handle escalated customer dissatisfaction cases by making outbound calls... service recovery by ensuring customers feel heard, respected, and valued. 4. Quality Monitoring & Calibration Conduct...
Management teams to optimize service delivery Handle escalations with a solution-oriented approach Prepare performance reports...
Job Category: Customer Service Job Description: Basic Function This role is primarily responsible for processing... transactions requested by policyholder or service provider. Some examples are, Name Change, Address Change, Bene change, Ownership...
for delivering exceptional service to guests and clients through effective communication in Danish and English. - The role involves..., reservations, etc.) to ensure seamless service delivery. - Maintain detailed records of all guest interactions and transactions...
Job Category: Technology Administration and Support Job Description: Title: Senior Service Desk Analyst Location...: Bangalore Work Timing: Rotational Work Schedule: Hybrid Intro: The primary role of this position is to service the IT...
Job Category: Technology Administration and Support Job Description: Title: Associate Service Desk Analyst... is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment...
Service Orientation. Quality Orientation. Empathy for effective on the job coaching and feedback. Responsibilities... written and verbal communication. Values & Behavior Customer Service Orientation. Quality Orientation. Empathy...
Job Category: Customer Service Job Description: Role primarily involves dealing with end customers via chat... on the complexity Average Handle Time Quality Assurance (Finished Product Quality) Measurement of the customer service...
Job Category: Customer Service Job Description: Roles and Responsibilities Review kickouts/errors enrollment... and concise communication and addressing them through structured email exchange with the client. Provides customer service...
Job Category: Customer Service Job Description: Reviewing documents to determine type of request(s) and process... them as per set guidelines Process non-financial transactions requested by policyholder or service provider. Some examples...
sessions for Advisors and Process Leaders KEY RESULT AREA: Service delivery by the team within the agreed SLA frameworks...
productivity and quality goals Support other team members in meeting service expectations Aid in the training...
, optimizing, and transforming large-scale travel contact centre operations. This role ensures operational excellence, service... geographies, ensuring consistent service delivery and seamless customer experience. Ensure achievement of all SLAs and KPIs...
Job Category: Product & Platforms Job Description: Bachelor's degree with good communication skill. MS office skills required. Responsibilities: Write Suitable & strong contentions to be presented in the Arbitration forum Analyze e...
Job Category: Digital Operations - Quality Excellence Job Description: Conduct Transaction Monitoring as per guidelines defined in the QSD Provide feedback to associates based on monitoring results Prepare transaction monitoring ...