. You will be part of an Agile production release team and may perform on-call support functions as needed. As a Senior Engineer... products and experiences that support people in moving, growing, connecting, and being well. We are driven by our brand purpose...
. You will be part of an Agile production release team and may perform on-call support functions as needed. As a Senior Engineer... products and experiences that support people in moving, growing, connecting, and being well. We are driven by our brand purpose...
timely escalation, resolution and closures of tickets are performed within SLAs. People: Support, coach and guide... Job Description About the Role: Position Title: Senior Analyst (UAM)- (5-8 years of Experience) Corporate Title: Senior Analyst Reporting...
of technology industry, customer service, or related experience Deep technical support experience for Windows and Office software... (including consumer versions) Demonstrated business maturity. Escalation management and critical situation handling...
better for everyone. Job Description Team & Role Our Account Escalation Analysts (AEA) team represents the technical pinnacle of Global Technical Support..., comprising senior engineers who provide expert-level technical leadership on ServiceNow's most complex customer escalations. The...
Support Team. Manager, Risk Managers (RMM) will lead team which will be responsible for close looping the Executive..., program, product, and operations management. They are responsible for aligning senior stakeholders on executive escalation...
Job Category: Product Development Job Description: Position Sustaining Engineering Customer Escalation Manager... and management experience to provide Executive level investigation status update to Oracle Development Senior Executives. The...
Job Title: Escalation Manager Location: Bangalore, Hybrid Description: Saviynt is a leading cloud-based Identity... that will interface with our internal teams to drive a stellar customer experience. The role reports to the Senior Manager, Global...
--and so do you. Escalation Manager Job Description As an Escalation Manager (EM) in the UKG Customer Support organization, working directly... skills. A senior level of problem-solving experience that supports an ability to assess each situation on its own merits...
and standards. Provide logistical support for governance deck presentations to senior management forums and committees. Assist... reviews, and post-mortem analyses. Support the monitoring of issues and assist in managing the escalation process, ensuring...
of our investigations team in Hyderabad. This position will report to Escalations Manager, in Buyer Risk Prevention (BRP) team. Our mission... job responsibilities Sr. Escalation Specialists rely on judgment to plan and accomplish goals with nearly all decisions expected...
--and so do you. We are seeking a highly motivated and experienced Manager to lead one of our dynamic Escalation Management (EM) teams within Global... Support. In this critical role, your team will be responsible for handling and resolving escalated issues with our valued...
Career Category Clinical Development Job Description Role Description: This Senior Manager is accountable... Associates and Senior Associates), ensuring consistent, high-quality execution of centralized Data Management support across the...
Career Category Clinical Development Job Description Role Description: The Program Data Delivery Sr Manager... and serves as the accountable data management voice at the program level. The Sr Manager manages and mentors a pod of Study...
better for everyone. Job Description The Senior Manager is a strategic and operational leader responsible for end-to-end resource management and customer... framework. Establish SLAs, KPIs, escalation paths, and quality standards for global support operations. Manage the Global...
better for everyone. Job Description The Senior Manager is a strategic and operational leader responsible for end-to-end resource management and customer... framework. Establish SLAs, KPIs, escalation paths, and quality standards for global support operations. Manage the Global...
. Job Description What will you do: Working on the Platinum Support Team, the Sr. Platinum Support Account Manager is the main technical support contact serving... enterprise brands to deliver excellent customer support experience. Platinum Support Account Manager also acts as an internal...
. Job Description What will you do: Working on the Platinum Support Team the Support Account Manager is the main technical support contact serving Sprinklr... brands to deliver excellent customer support experience. Platinum Support also acts as an internal escalation point...
Hungry, Humble, Honest, with Heart. The Opportunity We are seeking an experienced and customer-focused Manager..., Worldwide Support, to lead a global team of Customer Service Advocates who support inquiries related to licensing, subscriptions...
Responsibilities: ● Oversee the day-to-day technical support operations, supervising a team responsible for resolving... daily remote support tickets. ● Oversee the day-to-day field call center support operations, supervising a team responsible...