communication and resolution. Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy... to resolution. Work in partnership with our clients to deliver innovative solutions and enhance the claims management process...
direction of the Manager, participates in the configuration, testing and implementation of modifications to settlement system.... Partners with senior team members on design implementation and testing for both business process and system changes...
staff in their day-to-day operations Supports Claims Manager in staff recruitment, interviews and training of new staff... evaluations and recommends merit activity, subject to manager’s approval Provides technical and jurisdictional guidance to claims...