for Service Customer Experience Platforms, you will own the vision and roadmap for a set of scalable capabilities that power..., smarter, and more connected, shaping the future of transportation on a global scale. The Role As a Senior Product Manager...
will continue to help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally... methods and metrics; conduct product experiments, user interviews and other validation techniques to gather customer feedback...
... Are you a technically grounded Product Manager passionate about leveraging data to solve complex real-world problems? Do you thrive... Vehicle Health Product Manager to own the strategy, definition, and delivery of actionable vehicle health insights for Ford...
and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights... advanced degree. Experience within the automotive industry, particularly in customer service, aftersales, parts...
platforms (e.g., GCP), data analytics, and AI/ML integration relevant to service lead generation and management. Experience... industry, particularly in customer service, aftersales, parts, or aftermarket operations. Demonstrated ability to drive digital...
product/service issues that require HQ intervention. Customer Advocacy: Represent both the customer and the company... of experience in automotive service operations, customer relations, or executive escalation management; premium or luxury brand...
Senior Manager - AI Engineering is a critical leadership position responsible for shaping and executing Ford's AI strategy.... Experience using cloud platforms (Azure, AWS, or GCP) and enterprise AI platforms. Demonstrated proficiency in Gen...
solutions Contact Center platforms, or similar Exposure to and/or experience in Customer Care business processes... organization that drive optimization and service enhancements while strengthening Stellantis's customer service operations...
platforms that enable these technologies while unlocking grid service value for customers. These products and services...’s presence in the market. This position reports to the Senior Group Manager, Sales Operations. Key Responsibilities Lead...
also include developing and implementing commercial and product strategy; growing customer relationships; facilitating training... closely with Customer Service and Compliance to ensure smooth and complete account onboarding Maintain an accurate assessment...
also include developing and implementing commercial and product strategy; growing customer relationships; facilitating training... closely with Customer Service and Compliance to ensure smooth and complete account onboarding Maintain an accurate assessment...
: You will define the portfolio-level product strategy across Ford's digital ecosystem (Connected Services, Software Platforms, Data... Experiences). You will evaluate product-market fit and customer value, ensuring our "Good-Better-Best" bundling strategy...
, AmwayGlobal.com, Native Apps ( Brand & Product & Customer related) scale efficiently and deliver measurable value... such as Adobe Experience Manager, Salesforce, Tealium, Hootsuite or Talkwalker, Power BI, and Google Analytics - Proven experience...