Job Description: Customer Operations -Chat and Voice Process- Senior Process Manager India | Full-time (FT.... Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analysing...
Job Description: Customer Operations -Chat and Voice Process- Senior Process Manager India | Full-time (FT...) | Customer Operations | Location- Pune Shift Timings - Flexible 24x7 |Management Level - Senior Manager Specialisation...
Job Description: Customer Operations - Voice Process- Senior Process Manager India | Full-time (FT) | Customer... Operations | Location- Pune Shift Timings - Flexible 24x7 |Management Level - Senior Manager Specialisation - International...
Senior Process Analyst/ Assistant Manager - Controllership (4+ Years) Summary Are you a financial wizard... in their field. Responsibilities As a Senior Process Analyst/Assistant Manager in Controllership, you'll be entrusted...
center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team...: The Senior Manager, Inbound Voice Contact Center, will oversee the daily operations of our inbound contact center...
center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team...: The Senior Manager, Inbound Voice Contact Center, will oversee the daily operations of our inbound contact center...
center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team...: The Senior Manager, Inbound Voice Contact Center, will oversee the daily operations of our inbound contact center...
Analysis & Solution Definition • Partner with senior stakeholders to capture strategic objectives, pain points, and AI-driven... opportunities. • Conduct process mapping and define functional requirements for AI agents, decision rules, and integration points...
and ensure proper documentation of requirements, process mapping and workflow diagramming Document business rules, feasibility.... Support UAT (reproduce issues, monitoring, fixing with the team). * Project Management (Agile/Scrum) & Process Improvement...
Job Description: The ideal candidate must possess in-depth functional knowledge of the process area and apply it... by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools...
. Our vision is to be the innovation partner of choice for technology, data analytics and process management services...
. Our vision is to be the innovation partner of choice for technology, data analytics and process management services...
is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception... of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top...
Job Description: Key Responsibilities Client Relationship Management: Build and maintain strong, strategic partnerships with clients. Proactively identify client needs, develop tailored solutions, and exceed client expectations. Serve a...
Job Title: Fixed Income Middle Office Process Engineering Are you looking for a career move that will put you at the... heart of a global financial institution? Then bring your skills to Citi’s Market Operations Process Engineering Team...
and recommend actions for improvement at associate / process level • Update Prompt with performance data to ensure timely... policies and procedures • Co-ordinate all process improvement initiatives with process Black Belt. Responsibilities...
beyond the assigned work area is a plus. Loans- Associate Process Manager- Responsibilities Assisting analysts/senior analysts... Highlight risk/control issues within the process to Senior Managers and work on mitigating them Identifying PI opportunities...
beyond the assigned work area is a plus. Loans- Associate Process Manager- Responsibilities Assisting analysts/senior analysts... Highlight risk/control issues within the process to Senior Managers and work on mitigating them Identifying PI opportunities...
Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data... Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve...
Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data... Voice/Chat process team, your role will specifically focus on troubleshooting related processes. The ideal candidate...