A client of Innova Solutions is immediately hiring for a Senior Escalations Representative Position type: Full-time... providers, handling escalations from Tier two support. Workspace Requirements To thrive in this role, you'll need a dedicated...
De-Escalations Manager is responsible for managing homeowner escalations and ensuring customer satisfaction. They must be able... to communicate effectively with customers, other departments, and senior management, all while servicing as the central contact...
to Collection Senior Manager and regularly collaborate with Client Success, Credit/Risk, Vendor Management, and Legal teams... Partnering with internal teams to support escalations and complex dispute resolution Documenting all activities thoroughly...
will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads... and to the BT Support Leads to quickly resolve any issues. This position will be the local corporate IT representative...