of Product Management, Customer Experience Platform, combining product management, design, content, and research... to the VP of Product Management, Platforms and plays a key part in shaping how customers interact with Avalara at every step...
What You'll Do: We're looking for a transformational leader to serve as Director of Product Management, Customer... Experience Platform, combining product management, design, content, and research into one cohesive mission: to deliver thoughtful...
and guide strategic direction, the Senior Director, Product Management - End-to-End Experience is responsible for defining... Product Management End-to-End Experience Team partner closely with the Customer Experience (CX), Market Research and Customer...
. We are looking for an experienced product management leader of mobile applications with proven results and a passion for innovation. This role... of Product Management will play a central role in leading Mobile Center of Excellence (mCOE) efforts, consulting on mobile app...
talented and proven Director and Senior Director of Product Marketing to lead the strategy, messaging, and go-to-market (GTM...) execution for our rapidly growing portfolio of Contact Center and Customer Experience (CX) products. The Senior Director role...
solutions across the CCaaS platform focusing on conversational AI, knowledge management, messaging channels and analytics... or implied contract of employment. Requisition ID: Reporting into: Director, Product Pre-Sales Role Type: Individual...
Job Description: What You';ll Do Avalara is looking for a dynamic and visionary Senior Director, Global... to close feedback loops, inform product roadmap, and ensure the support readiness of all releases. Be a senior voice...
’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1... company in e-signature and contract lifecycle management (CLM). What you'll do As the Senior Manager of the LOB Solutions...
Job Description: We are seeking a Senior Director of Customer Advocacy & Voice of the Customer (VoC) to be the... to the Product, CX, and Go-to-Market teams. Establish rigorous closed-loop processes to ensure customers see measurable...
to join our R&D Finance team as Director, FP&A (Cloud AI Infrastructure). In this role, you'll partner with Product and Engineering... Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software...
to join our R&D Finance team as Director, FP&A (Cloud AI Infrastructure). In this role, you'll partner with Product and Engineering... Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software...
. The ideal candidate is a strategic operator with deep CX analytics expertise, platform fluency, and a passion for turning... Own the end-to-end VOC ecosystem across Fetch, including survey design, platform management, journey-based triggers...
acquisition with full sales cycle management across a portfolio of CX, AI, and Digital solutions. You will focus on winning new... how TechSee’s CX, AI, and Digital solutions create value and transform customer relationships. Full Sales Cycle Management...
Senior Director of Professional Services, Americas to lead our Americas services team. This individual will play a critical..., and quality assurance. - Collaborate with Product and CX teams to continuously enhance the health score, onboarding experience...
with Marketing, CX, Enablement, and Product to create a coordinated regional GTM motion What you'll need to thrive: Passion... for small business: You are dedicated to helping SMBs thrive. Sales leadership experience: 2+ years of Director or Senior...
and catalogue management: catalog hygiene, A+ content, listings troubleshooting, product twisting and bundles, and platform... to scale execution. Partner with product management, engineering, creative, supply chain, legal (compliance/claims), dealer...
and responsiveness. Align workforce management to demand; identify and automate process bottlenecks. Customer Experience (CX) Launch...; oncology product exposure. Workforce Management (NICE/Verint), QM/QA programs, knowledge management. Lean/Six Sigma, Prosci...
SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions...Job Description: Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning...
a Senior UX Researcher and the Product Design Director to help establish and grow the research practice within the company... shape the user experience of our intelligent Customer Data platform. As a key member of our Product Design team, you’ll...
customer growth and operational excellence. This person will report to the Senior Director of Customer Experience... at LogicMonitor, check out our . What You'll Do: LM Envision, LogicMonitor's leading hybrid observability platform powered...