success and growth of our key clients. As a Customer Experience Manager (CXM), you are not simply a reactive support channel...: You have 3+ years of demonstrated success as a Customer Success Manager, Account Manager, or similar role at a B2B SaaS company...
The Role The Customer Experience Manager (CXM) will lead Ecosa's Customer Experience Journey Design Team, ensuring... understanding of customer behaviour and a passion for innovation. Why Join Us At Ecosa, the Customer Experience Manager plays...
Position Summary: The Senior Manager of Customer Experience oversees the Customer Experience teams for accounts that he... representatives, to ensure high level of customer experience and client policy adherence. Responsible for providing recommendations...
. The Senior Customer Experience Manager is a strategic leader responsible for guiding the Customer Experience team... the long-term customer experience strategy to ensure consistent service excellence across all telehealth and pharmacy...
Job Summary: Responsible for designing, leading, and executing customer experience strategies across all touchpoints..., and strengthens brand advocacy. The manager will lead the Customer Care team, champion Customer Service Excellence, and oversee the...
brands in competitive markets. We're hiring two (2) Customer Experience Operations Specialists to strengthen our CX... CX professional who thinks beyond tickets. As a Customer Experience Operations Specialist, you'll serve as a frontline CX...
brands in competitive markets. We’re hiring two (2) Customer Experience Operations Specialists to strengthen our CX...-ownership CX professional who thinks beyond tickets. As a Customer Experience Operations Specialist, you’ll serve...
to join Point as Senior Manager, Customer Experience, based in our Manila office. This role leads our 50 person Customer Experience... and administrative support that directly enables our sales motion. Customer Experience at Point is a core part of how we convert...
for different stakeholders, highlighting the customer experience initiatives Present CX health reports to Senior Management... together. The CX Manager serves as the strategic link between customer feedback and organizational change. This role...
, highlighting the customer experience initiatives Present CX health reports to Senior Management, providing clear recommendations... support. To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders...
with both your ambitions and your life. Your Role In Action Be part of our client's team as a Customer Experience Manager (AU Telco...'s degree (BS or BA) or equivalent work experience Must have AU Telco experience At least 6 years of experience in Customer...
of opportunities for you.” - Performance Manager, ASW Philippines. What You'll Do Build the Customer Experience function from the...Lead the creation of a new customer experience function for a rapidly expanding ANZ holiday parks group...
Job Title Senior Manager, Customer Care Readiness Job Title: Senior Manager, Customer Care Readiness In the... job you will: Purpose of this role: The Senior Manager is responsible for ensuring that Customer Care Management (CCM) is fully prepared...
. About the Role We're looking for a Senior Customer Success Manager (CSM) to drive client adoption, engagement, and long-term... to success, and delivering measurable impact. Background & Experience 8+ years of professional experience in Customer Success...
Job Description: The Senior Manager, Customer Protection - Manila serves as a senior operational leader responsible... Required Experience Minimum 3+ years of experience as Senior Operations Manager and above roles Experience managing leaders who oversee...
career opportunity that will light a fire within you. So, what's the role all about The Senior Technical Account Manager, CX... relationships across all levels of the customer's organization, from front-line management to senior leadership. Understand...
: As a Customer Care Senior Manager you will be responsible for the Contract Administration & Non-Contract Invoicing customer care... teams in Global Business Services. You will be responsible for driving customer experience and delivering operational...
career opportunity that will light a fire within you. So, what's the role all about? The Senior Technical Account Manager... relationships across all levels of the customer's organization, from front-line management to senior leadership. Understand...
Proficient Knowledge in Customer Satisfaction Management, related business Industry (airlines, hotel, travel agents) Experience... of 5 years of experience in operations management, preferably in a customer service or contact center environment...
performance and customer experience. Platform Management & Technology Integration: * Serve as the primary owner and expert..., or Retention Marketing, with at least 1 year in a senior or leadership capacity. Required: Hands-on experience managing...