customers, and business development in partner channels. The Vice President, Sales, Partner and Client Success will manage the... sales team itself (consisting of the right mix of business development/partner reps and client success managers), organized...
to maximize revenue realization. Partner with Sales and Product to identify upsell opportunities and productize services... a VP of Professional Services to support its next growth phase. This is an exciting opportunity to spearhead the delivery...
sales quota achievement and Gross and Net Retention success Ability to monitor client health, proactively mitigate risk..., expanding our footprint, retaining high-value clients, and delivering on key performance objectives Partner with client...
, and Sales teams. Strategic account planning - develop and execute multi-year success plans aligned with client business... transformation initiatives. Define CS strategy and methodology - collaborate with VP of Customer Success to establish enterprise...
on best practices and operational efficiencies to enhance delivery, profitability and client satisfaction. Partner with SVC LOB... satisfaction from a service delivery perspective Drive improved client satisfaction scores thru lessons learned process...
platform operations, managed services, compliance, and customer success. As a member of the executive team, the VP serves... to continuously refine operations and services. Ensure seamless handoffs between Sales, Delivery, Product, and Support. Sales...