Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service... Management is recommended. Advanced proficiency in Amdocs CRM and Salesforce Experience Cloud is suggested. Handle L2 escalations...
Job Description: Application Support Engineer, you will be responsible for acting as software detectives, providing... Cloud is suggested. Handle L2 escalations and resolve complex Salesforce issues across login, data, order, and payment...
to SaaS applications (e.g. Microsoft 365, Teams, Jira, Confluence, Salesforce, and similar tools). Configure and support... and support periodic access reviews. Service Desk & User Support Resolve service desk tickets across L1/L2 scope...