sessions with Business Owners to translate "pain points" into Functional Requirement Documents (FRD) and User Stories. Process... Engineering: Map AS-IS and TO-BE business processes to ensure Salesforce configurations align with industry best practices...
, Business, or equivalent. Experience: 3+ years in Salesforce Administration + 2 years in a Functional Analyst role. Innovation.... Certs: Salesforce Certified Administrator (Required); Salesforce Certified Business Analyst or Sales Cloud Consultant...