Our Client, an AV Manufacturing company, is looking for a Rider Operations for their Foster City, CA location.... Responsibilities: Provide live rider support before, during and after missions through a variety of support channels Collaborate...
Our Client, an AV Manufacturing company, is looking for a Rider Operations for their Foster City, CA location.... Responsibilities: Provide live rider support before, during and after missions through a variety of support channels Collaborate...
The Rider Operations team at Zoox ensures the success of all customer interactions with our robotaxi service... and will be the human point of contact for our riders. As the Manager for Rider Operations, you will be responsible for ensuring the...
in both established and emerging markets, while sustaining high engagement and enthusiasm among our existing rider base. This role centers... & Marketing, Product, Fleet Operations, and Policy teams to run research-driven initiatives that are aligned with business...
. In this role you will: Partner with Marketing, Operations, and Executive teams to finalize and maintain the definitions of core...), Customer Lifetime Value (CLV), and CLV:CPAR (Cost Per Acquired Rider) ratio by channel. Conduct proactive analyses to identify...
Operations plays a critical role in operationalizing and scaling the policies and procedures that support our Fusion Center teams... to improve rider self-service, reduce inbound contact volume, and ensure content is easy to understand, up-to-date, and aligned...