Key Responsibilities Real-time Monitoring: Continuously track live data, such as call queues, service levels, and key... on real-time performance. Ticket Management: Handle real-time requests for schedule changes, time-off, or other non...
to best meet contact arrival patterns or staffing variances. REAL TIME PERFORMANCE MONITORING (30%) Responsible for designing.... Reviews real-time monitoring and historical data to track and understand the business performance and patterns in the contact...
service lines that include real estate capital investment, design, self-perform construction services, technology start-up... therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources...