is looking for a Quality Program Manager to be responsible for building and delivering an effective Quality Assurance program within the... improvement of customer service metrics such as contact rate, CSAT, and resolution time. - Implement clear overall quality...
and systems to ensure quality. Service and Support Center (SSC) is part of the GNE organization. Our mission is to deliver... (KMT) Program Manager role to be responsible for building robust processes, identifying opportunities for improvement...