conflicts to Manager of Provider Relations and when appropriate Director, Provider Relations. Monitor and counsel providers.... Engage necessary Fallon Health staff members and conduct investigative research to resolve provider issues. Work...
, etc.) Assist and support the Provider Relations Representative on Provider enrollment initiatives. Escalate critical issues... with assigned providers by promoting a one-stop customer service for escalated provider service issues. Escalations...
the patient’s call to the provider or responds to the patient and takes messages as directed. 8. Schedules urgent care... and excellent communication and human relations skills. Preferred: 1. Knowledge of business office procedures and medical...