Customer Success Program Manager focused on Customer Success Operations to join our growing Customer Success team. In this role... our Customer Success Managers (CSMs) to deliver exceptional customer experiences. You will partner cross-functionally with Sales...
products to our customers in the AMER region (North America and South America). This includes N-Ops & Crew (N-OC) and N-Crew.../capabilities to both business and technical users, identify technical issues of assigned customers to ensure complete customer...
support provided by NAVBLUE on the cluster of Flight Deck products. The ultimate goal is to ensure a high level of Customer... of escalation for a family of products within the L2 teams Supporting the Principal Support Manager (PSM) in the prioritization...