execution of a government contact center program, ensuring all project requirements are met and operations run effectively... Improvement Research emerging contact center technologies and recommend opportunities to enhance program processes and service...
‑contracted contact center by developing, maintaining, and managing all program content used by customer service staff. This role... for contact center staff. Manage daily escalations, research requests, and special content‑related projects. Analyze existing...
of contact for government program officials regarding quality performance. Coordinate with cross‑functional teams to ensure...Location: Washington DC metro area Quality and Training Manager Systems Integration, Inc. (SII) is a leading...
to maintain alignment with program goals and ensure operational readiness. Qualifications: Experience managing contact center... operations for a government contact center, ensuring consistent, high‑quality service delivery across a 24x7x365 environment...
on the lookout for an exceptional Sr. Federal Sales Account Manager to drive revenue growth and expanding strategic... federal procurement processes, including GWACs, IDIQs, BPAs, and agency-specific contract vehicles. Lead the full sales...
Evolver Federal is seeking a Lead Project/Program Manager to fulfil a requirement for a potential government client.... The Program Manager for the Managed Security Service Provider (MSSP) / Managed Detection and Response (MDR) Security...
THOR Solutions is actively seeking a Program Manager to oversee an upcoming professional support services contract.... This contract provides professional support services supporting research and development, new designs, construction, conversion...
execution of a government contact center program, ensuring all project requirements are met and operations run effectively... Improvement Research emerging contact center technologies and recommend opportunities to enhance program processes and service...
Evolver Federal is seeking a Lead Project/Program Manager to fulfil a requirement for a potential government client.... The Program Manager for the Managed Security Service Provider (MSSP) / Managed Detection and Response (MDR) Security...
Metro Area The Program Manager will play a crucial role in providing: Single point of contact for Contracting Officer... in your career. Come join our team! Zantech is looking for a talented Program Manager to contribute to the success of our upcoming...
Responsibilities: We are seeking a Senior Program Manager to lead a professional support services contract team... Command (NAVSEA) headquarters at the Washington Navy Yard. This key Program Manager position entails leading a diverse team...
Job Description: Responsibilities We are seeking a Senior Program Manager to lead a professional support services... Sea Systems Command (NAVSEA) headquarters at the Washington Navy Yard. This key Program Manager position entails leading...
across Infrastructure and End-User domains. Serves as the single point of contact with the Contracting Officer, COR, and government program..., Data Center Ops, and NOC/SOC services. Maintain contract compliance and coordinate with OCIO and component IT offices...
an experienced Project Manager to lead our contract supporting a large-scale data collection program. This key personnel position... with client stakeholders. This position offers the opportunity to lead a critical federal data collection program that directly...
an experienced Project Manager to lead our contract supporting a large-scale data collection program. This key personnel position... with client stakeholders. This position offers the opportunity to lead a critical federal data collection program that directly...
. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 30% within WMA... Center Operations teams. Coordinate enterprise monitoring, patching, and configuration management. Manage capacity...
to join our team as a Cloud Engineer to provide support to the IRS-CI client. The Data Center Information Services (DCIS) Cloud Support... Plan and administer Intune for hybrid device management, integrating with Active Directory and Microsoft Endpoint Manager...