operations for a government contact center, ensuring consistent, high‑quality service delivery across a 24x7x365 environment... operations of approximately 200 staff or larger. Strong understanding of contact center workflows, performance metrics...
within a government contract or regulated environment. Strong understanding of contact center operations, performance metrics... execution of a government contact center program, ensuring all project requirements are met and operations run effectively...
on the lookout for an exceptional Sr. Federal Sales Account Manager to drive revenue growth and expanding strategic... federal procurement processes, including GWACs, IDIQs, BPAs, and agency-specific contract vehicles. Lead the full sales...
an experienced Project Manager to lead our contract supporting a large-scale data collection program. This key personnel position... and timeliness of data collection operations. What you can expect to be doing: Contract Management and Leadership Serve as the...
an experienced Project Manager to lead our contract supporting a large-scale data collection program. This key personnel position... and timeliness of data collection operations. What you can expect to be doing: Contract Management and Leadership Serve as the...
Center Operations teams. Coordinate enterprise monitoring, patching, and configuration management. Manage capacity.... Clearance: Public Trust – Moderate Risk. Overview We are seeking a Enterprise Operations Manager to join our team...
Evolver Federal is seeking a Lead Project/Program Manager to fulfil a requirement for a potential government client... Operations Center (SOC) is responsible for leading the execution and oversight of a comprehensive cybersecurity program...
THOR Solutions is actively seeking a Program Manager to oversee an upcoming professional support services contract...: Plan, direct, and coordinate the operations of a NAVSEA support contract by formulating policies, managing daily operations...
within a government contract or regulated environment. Strong understanding of contact center operations, performance metrics... execution of a government contact center program, ensuring all project requirements are met and operations run effectively...
Evolver Federal is seeking a Lead Project/Program Manager to fulfil a requirement for a potential government client... Operations Center (SOC) is responsible for leading the execution and oversight of a comprehensive cybersecurity program...
Responsibilities: We are seeking a Senior Program Manager to lead a professional support services contract team... Operations Center and Sustainment War Room operations, and ensure readiness metrics and sustainment data are accurately tracked...
Enterprise. You will oversee the SEA 21 Maintenance Operations Center and Sustainment War Room operations, and ensure readiness..., and compliance with contract requirements Serve as the primary point of contact between the customer and company leadership...
to join our team as a Cloud Engineer to provide support to the IRS-CI client. The Data Center Information Services (DCIS) Cloud Support... requirements, and include complete documentation sufficient for handoff to operations. This role is remote. Key...
and service •Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual... operations as the first line of contact with the client's visitors •Answer incoming telephone calls and direct call traffic...