Overview: We are seeking a dynamic and detail-oriented Product Analyst II - Agent Experience to join our team... for generating actionable Voice of Customer (VOC) insights and ensuring they are used to improve both the agent experience...
and build automation solutions to eliminate repetitive manual processes, especially where our core product offerings may... and all available tools to improve individual and departmental effectiveness and efficiency. Serves as a change agent for continuous...
ADP is hiring a Technical Support Analyst II. in this position you will provide technical support to clients regarding... the resolution of product hardware, software and operating system issues via phone or remote access for all ADP supported...
, and service upgrades. Collaborate with project managers, business analyst, product owners to define technical requirements... facing applications with best customer experience, while providing flexible/scalable microservices integration solutions...