Job Description: Customer Operations -Chat and Voice Process- Senior Process Manager India | Full-time (FT... a dynamic leader who can manage and motivate a team of supervisors and agents, ensure customer satisfaction, and drive...
Job Description: Customer Operations -CHAT- Associate Process Manager India- Pune | Full-time (FT) | Customer... eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat process team...
Job Description: Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA.../US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process...
. About the Team: eClerx is a global leader in productized services, bringing together people, technology and domain expertise... is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception...
lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh... client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process...
industry insights into modules, and contributing to process enhancements. Your expertise ensures our workforce stays abreast... to ensure accuracy and relevance of training content. KYC Process Improvement: Work closely with KYC operations teams...
Degree Level: Post Bachelor's Job Description: FCC Advisory & Delivery Support Group Designation: Process Manager..., EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, advisory support, process...
Job Description: The candidate must possess in-depth functional knowledge of the process area and apply it... satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks...
About the Team: eClerx is a global leader in productized services, bringing together people, technology and domain.... Our vision is to be the innovation partner of choice for technology, data analytics and process management services...
opportunities. • Conduct process mapping and define functional requirements for AI agents, decision rules, and integration points...). • Proficiency in business requirement documentation (BRD, FRD, User Stories) and process re- engineering. • Exceptional stakeholder...
Job Description: About eClerx eClerx is a global leader in productized services, bringing together people... in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services...
Job Description: Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA.../US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process...
Job Description: Customer Operations - Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID... an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus...
About the Team: eClerx is a global leader in productized services, bringing together people, technology and domain.... Our vision is to be the innovation partner of choice for technology, data analytics and process management services...
Job Description: Associate Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC... process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify...
Job Description: Associate Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC... process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify...
Job Description: Customer Operations -CHAT- Associate Process Manager India- Pune | Full-time (FT) | Customer... eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat process team...
Job Description: The candidate must possess in-depth functional knowledge of the process area and apply it... by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools...
as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams... Should be good with logical and quantitative abilities About Us eClerx is a global leader in productized services, bringing...
): Oversee the background verification process in coordination with third-party vendors. Track and follow up on pending BGV... tools. Ability to manage multiple priorities in a fast-paced environment. High attention to detail and process orientation...