Solution Architect Customer Applications (Utilities) Employment Type: Full-Time Start Date: ASAP Compensation... The Solution Architect Customer Applications leads the design and evolution of the utility's customer technology stack...
—including Oracle Customer Cloud Service (CCS), Genesys Cloud CX voice platform, web/mobile portals, and analytic solutions... or integrating customer-facing utility systems 3 + years architecting Oracle CCS or comparable CIS/CRM plus Genesys or similar...