segments. Product and Service Development: Collaborate closely with the Technical Manager to align offerings with market..., and regulatory bodies. Work with the Operations Manager to ensure timely availability and delivery of stock. Represent the company...
IT Service Delivery Manager Cape Town I Permanent I Onsite Experience: 8-12 years managing IT service delivery... and call center operations for large-scale clients (800+ seats). Proven track record in driving SLA adherence, process...
and Sage Friendly, helpful, and service-oriented attitude Excellent customer focus and relationship management skills... exceptional customer service and efficient resource management Drive achievement of sales goals and occupancy targets for the...
? Our Client in de Waterkant, Cape Town is seeking a dynamic Operations & Customer Service Manager to oversee the daily running...Job Description Are you a strategic operations leader with a passion for delivering exceptional customer experiences...
Customer Operations Manager Location: Cape Town Industry: Online Gambling & Sports Betting About the Role... Our client is searching for a dynamic and experienced Customer Operations Manager to lead operations across Customer Support...
Senior Customer Service and Sales Manager (Sales and Service) Cape Town At TTEC, were all about the Human Experience.... Elevated. As a Senior Operations Manager / Service Delivery Manager Cape Town, SA youll be a part of creating and delivering...
Senior Customer Service and Sales Manager (Sales and Service) – Cape Town At TTEC, we’re all about the Human... Experience. Elevated. As a Senior Operations Manager / Service Delivery Manager Cape Town, SA you’ll be a part of creating...
as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service... Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment...
Customer Service Manager to join their team. This is a key role where you'll be the go-to person for their clients, ensuring... with the smooth running of customer service operations Strong communication and interpersonal skills A professional...
as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service... Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment...
as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service... Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment...
— and that's where you come in. About the Role We’re hiring a Customer Service Team Lead to support a global client in the POS (point of sale) tech... environment. What You’ll Do Manage, coach, and inspire a team of 12–15 Customer Service Agents Monitor and improve team...
, streamlining operations, and enhancing the customer experience. Organised, analytical, and collaborative, you balance people... be doing (and why you'll enjoy it) You'll lead a high-performing Customer Service team in a mission-critical role, ensuring...
Our client in Cape Town is recruiting for a French Customer Service Team Leader based in Cape Town to join their team... of Customer Service Representatives (CSRs) to ensure the delivery of high-quality customer service. This role involves overseeing...
Our client in Cape Town is recruiting for a French Customer Service Team Leader based in Cape Town to join their team... of Customer Service Representatives (CSRs) to ensure the delivery of high-quality customer service. This role involves overseeing...
, you will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager...We have an exciting opportunity for a Customer Service Centre Team Leader. As a Customer Service Centre Team Leader...
Our client has an opportunity available for a Customer Service Team Leader. Requirements: Degree in Consumer... behaviour, Communications, Business or equivalent – beneficial. 2+ years in a customer service operational, team lead capacity...
One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service... Centre. Purpose of the Job You will be responsible for providing front line direction to the Customer Service Centre...
while ensuring quality customer experience on every call as you’re the first line manager for your team. You’ll report to the... Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues...
Purpose of the Role The National Retail Operations Manager will be responsible for overseeing the daily operations... experience that reflects the brand Monitor customer service feedback and resolve escalated customer issues Support CRM...