SOC Team Lead Infotrust is seeking a SOC Team Lead to guide and develop our Manila-based Security Operations Centre... objectives and client commitments. The Role Lead and mentor a team of SOC Analysts in Manila. Drive operational excellence...
The Service Desk Operations Lead is responsible for overseeing the daily operations of the IT Service Desk, ensuring... are resolved within agreed SLAs Team Leadership Lead, coach, and mentor Service Desk staff Conduct performance reviews and provide...
Qualifications: Excellent English communication skills Experience of at least 3 straight years as an Operations Team... Lead Strong background with Technical Support handling accounts such as Human Resources Software, Workforce Management...
or team lead role within warehouse operations, supply chain, or records management. Strong Knowledge of Records Principles...In this role, you will be responsible for overseeing the daily operations of the records management team, ensuring the...
POSITION SUMMARY The Team Lead, IT Operations is responsible for providing advanced support for incidents and requests... to the team Manage and ensure all day-to-day operations are executed and completed within guidelines, policies, and processes...
Job Description: Measure and track team's key performances of damage, and report generating by using appropriate tools... and techniques for team Manage day-to-day loss, stuck and damage performance identify key bottlenecks and react quickly to resolve...
Job Description The Team Lead is responsible for overseeing day-to-day operations, ensuring the team meets performance... strong capabilities in People Management, Continuous Process Improvement, and SLA Management. The Team Lead is accountable for 100% SLA...
Job Title: Property Acquisition & Operations Team Lead Role Overview The Property Acquisition & Operations Team Lead... a small team of Guest Associates. You act as the main point of contact between clients and accommodation providers, ensuring...
Operations Team Lead (BPO) Qualifications: Bachelor's degree in Computer Engineering, Information Technology...: Lead and manage a team to achieve performance targets and service goals Conduct root cause analysis to identify performance...
. About the Role The Operations Team Lead (German- speaking) is accountable for the end-to-end day-to-day delivery of Customer... and Cleaner Operations based on forecasted demand Lead shift planning and workforce execution to support service targets...
. Role Overview The Associate Manager, Customer Support, exists to lead and develop a high-performing customer support team... customer experiences. Core Responsibilities Team Leadership & Development – 40% Lead, coach, and support a team...
Job Title: Property Acquisition & Operations Team Lead Role Overview The Property Acquisition & Operations Team... Lead is responsible for managing the end-to-end process of securing short- to medium-term accommodation for clients...
Job Description: Team Leadership and Development Lead, motivate, and mentor the helpdesk team to ensure optimal... Team Lead is responsible for guiding and supporting a team of service desk technicians to ensure quality support services...
. Essential Duties As the Success Operations Lead your essential duties will include: Supporting the Manager in aligning team... technology and expertise. Learn more at www.riskonnect.com. Role Description The Success Operations Lead will support, guide...
Job Description: Lead and manage day-to-day dispute, claim, and clawback operations, ensuring cases are reviewed..., clawback, loss prevention, or cost recovery. Prior experience in a team lead, senior analyst, or supervisory role is strongly...
operational activities within the global Cash Operations team. This role will support the manager in executing operating plans... individuals within the team. Lead short term projects and supports medium to long term projects and contribute to long term...
Proven experience as a Team Lead/Supervisor in a BPO set-up With relevant experience in handling Healthcare Account... effectiveness and operations management implementing best practices. Job Description: Coordination and Supervision - Coordinate...
. About the Role The Operations Team Lead (C2 German- speaking) is accountable for the end-to-end day-to-day delivery... across Customer Operations and Cleaner Operations based on forecasted demand Lead shift planning and workforce execution to support...
by conducting root cause analysis and implementing corrective/preventive actions. Job Description: The Operations Team Lead... department to ensure the efficient and safe production of goods. Additionally, the Operations Team Lead will coordinate daily...
experience handling or supporting a program launch. Confident and competent enough to independently lead the team Aligns... and exceptional communication skills. Demonstrates a proven track record of enhancing customer satisfaction, optimizing team...