Collaborate with functional areas and teams in developing and improving business processes with clear and agreed-upon business rules. Manage numerous projects based on Department and corporate objectives, and monitor process stability throu...
Experience leading New Product Introductions (NPI) with customers and OEM/ODM partners, including managing configuration and change processes. Familiarity with OEM/Cloud product qualification workflows and the storage industry landscape. Pr...
Collaborate with senior engineers to compose, develop, and test SSD firmware. Assist in debugging and solving firmware issues to ensure optimal performance. Participate in code reviews and contribute to improving code quality. Develop and i...
Build a collaborative relationship with the customer field team to ensure customer qualification success. Product expert for features and functionality providing app notes and errata lists. Maintain external product firmware portal and chan...
Execute qualification tests and analyze results to ensure SSDs meet product specifications. Support senior engineers in debugging and data analysis using tools such as oscilloscopes and protocol analyzers. Develop and enhance test and debug...
Conduct electrical and mechanical failure analysis on returned SSDs. Deliver comprehensive FA reports to internal stakeholders and external customers. Lead RMA case escalations, ensuring timely updates and resolution. Maintain and expand ex...
Conduct electrical and mechanical failure analysis on SSD customer returns Generate and communicate detailed FA reports to external customers Manage escalation processes and coordinate with internal teams Maintain and expand knowledge of FA...
Perform electrical and mechanical failure analysis on returned SSDs Generate and communicate comprehensive FA reports to internal and external teams Lead escalations for RMA cases, ensuring timely resolution and updates Set up and manage de...
Validation Strategy & Execution Define and drive comprehensive validation strategies across SSD programs. Recommend new validation approaches that drive better coverage, more accurate testing, and expanded testing services Identify and driv...