is measured. Partner closely with sales and operations leadership to define what a good lead is, improve lead quality...
containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined. Skills...
is measured. Partner closely with sales and operations leadership to define what a good lead is, improve lead quality...
is measured. Partner closely with sales and operations leadership to define what a good lead is, improve lead quality...
is measured. Partner closely with sales and operations leadership to define what a good lead is, improve lead quality...
is measured. Partner closely with sales and operations leadership to define what a good lead is, improve lead quality...
while maintaining customer happiness, measured by improved win rates against Zendesk (25% increase in wins) in new/existing market...
is measured. Partner closely with sales and operations leadership to define what a good lead is, improve lead quality...
teams. SAP UI5 knowledge is a plus. Success Metrics: Success will be measured in a variety of areas, including...
outcomes: what was tested, how it was measured, what worked/failed and recommendation to proceed / pivot / stop Requirements...
. Consequences of error are easily measured and can be confined. Supervises employees and external labor as required. Coordinates...
. Consequences of error are easily measured and can be confined. Supervises employees and external labor as required. Coordinates...
performance review. Key Performance Measures: (How will success in the job be measured? These should relate to the Principal...
a targeted number of decisions per hour, as well as be measured on decision accuracy. This position requires achievement...
by focusing on maximizing service to customers Recognizes that quality is measured through case auditing Communicates...
levels as agreed with client. Responsible for Customer satisfaction measured through CSAT & ESAT scores. Ensure Best-In-Class... scores measured by Delivery Excellence Teams. Ensure Seat Utilization is greater than 1.8 Responsible for MIS reporting...
contributions to high-impact projects. Your success will be measured by your ability to create programs that scale with our rapid...
) Along with Top of Funnel Reports where CX journey can be measured. Create variance reports for leadership review. Maintain trend...
engagement Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client...