Job Description: Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios... of titles including many of the best-selling titles of the past few years. Keywords Studios is comprised of many individual...
.These principles reflect who we are as part Keywords Studios, and to show who we are when we come together, collectively..., with other studios to achieve success: Power of Partnerships: We collaborate with our clients as an extension of their team. With shared...
Job Description: About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer...
Managing the Helpshift MT specialist Working across Player Engagement and wider Keywords teams to manage change requirements...
Job Description: Description Responsibilities Design and develop product features that are delivered to 820M monthly active users Take ownership of the product features and be responsible for its quality. Write clean code wit...
Job Description: Developing Infrastructure-as-Code (IaC) using Terraform, CDK, or Pulumi Developing CI/CD pipelines for Cloud Deployments Developing custom automation (Lambda Functions/ Azure functions) Efficient with programming lang...
Job Description: Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while en...
Job Description: Job Summary: Helpshift is looking for a DevSecOps Specialist within the DevOps team. The individual is expected to bring in experience of Operations and Security using DevOps, and would also support the Infosec function...
About the team: You will be part of the AI team responsible for building next-generation AI capabilities at Helpshift. The team works on: AI Agents for automated issue resolution User Intent Detection AI-Powered Answers and Knowledge ...
About the Role We’re looking for a Senior UI Designer with a sharp eye for detail, a deep understanding of brand systems, and the ability to translate strategy into world-class visual design. In this role, you’ll take creative ownership o...
About the role : Helpshift is looking for a Senior UX Designer to lead the design of customer-support and player-engagement experiences that impact millions of users worldwide. You will drive end-to-end design for Helpshift’s rapidly evol...
About the Role We are seeking a highly empathetic and analytical Senior UX Researcher to join our growing design team. In this pivotal role, you will champion the voice of the user, uncover deep insights into their behaviors, needs, and m...
Job Description: Responsibilities: Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes. Own Helpshift production services and ensure complete monitoring coverage, troub...
About the Role We are seeking a highly motivated Senior AI Engineer with a strong background in Natural Language Processing (NLP) and Generative AI to join our growing team. The ideal candidate will be passionate about advancing open-sour...
As Product Manager II, you will Deliver an innovative, simple, and differentiated product experience that end-users love, adopt, and can’t live without. The product provides value, ease of use and feasibility to end-user personas while givi...
Responsibilities: Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes. Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix pro...
Job Description: About the role: Achieve strong product market fit with a simple-to-use, but high-quality solution for our end-user personas. Incorporated disciplined customer discovery techniques and user-centered approach to product d...
Job Description: About the team: You will be part of the AI team responsible for building next-generation AI capabilities at Helpshift. The team works on: AI Agents for automated issue resolution User Intent Detection AI-Powered Ans...
Job Description: About the Role We're looking for a Senior UI Designer with a sharp eye for detail, a deep understanding of brand systems, and the ability to translate strategy into world-class visual design. In this role, you'll take c...
Job Description: About the Role We are seeking a highly empathetic and analytical Senior UX Researcher to join our growing design team. In this pivotal role, you will champion the voice of the user, uncover deep insights into their beha...