for our fans and partner About The Role The Ticketing Solutions and Customer Care Manager will join our Ticketek team based... in our Malaysia office. This role will work closely with our General Manager of Ticketek Malaysia and Singapore team focusing...
Job Description The Ticketing Manager is responsible for overseeing all airline ticketing operations within AAMove... IATA & Malaysian aviation standards). The role involves managing a ticketing team, coordinating with airline partners...
Job Purpose Job Purpose: Responsible for supervising the operations of the airport kiosk or ticketing desk, with the.... Maximize revenue through ancillary sales, including commercial products, ticketing and reservations, and Skywards program...
in a Ticketing environment (i.e Remedy, Service Manager) Prior experience with Splunk, Wiley, Dynatrace monitoring tools... standards applied in the organization. Report progress to the BAU manager as required. Participate in peer reviews of own...
in a Ticketing environment (i.e Remedy, Service Manager) Prior experience with Splunk, Wiley, Dynatrace monitoring tools... standards applied in the organization. Report progress to the BAU manager as required. Participate in peer reviews of own...
We are seeking a Senior Transformation Manager (Finance Business Transformation) who excels in process improvement..., closing, ticketing tools) Promote automation and digital solutions such as BI tools and workflow automation Manage user...
across Asia, Australia, Europe, and North America. Role Overview We are seeking an experienced IT and Operations Manager to lead... across systems and landscapes. Actively handle incident management and ensure incidents are logged for internal IT Ticketing systems...
on our clients' success. www.IPC.com Title: GSOC Manager (Night Shift) Department : Indirect-Variable Reporting Manager: VP, Global... support in local language for end-to-end service level consistency. The GSOC Manager shall manage the GSOC regional team...
across Asia, Australia, Europe, and North America. Role Overview We are seeking an experienced IT and Operations Manager to lead... across systems and landscapes. Actively handle incident management and ensure incidents are logged for internal IT Ticketing systems...
Role Overview The Senior Customer Excellence Manager owns the full post-sales customer lifecycle, with accountability... of internal tools, knowledge base, ticketing, and self-service resources. Identify efficiency opportunities through data insights...
, including company travel (ticketing, accommodations, reimbursements), ground transportation, and catering. Support business...
. Proficiency in using IT service management (ITSM) tools and ticketing systems to track, monitor, and report on support metrics...
. · Accurately log, categorize, and track all incidents and service requests in the designated ITSM/ticketing system. · Adhere... precise incident/request descriptions received via phone, chat, web forms, or email into the customer's ticketing platform...
. · Accurately log, categorize, and track all incidents and service requests in the designated ITSM/ticketing system. · Adhere... precise incident/request descriptions received via phone, chat, web forms, or email into the customer's ticketing platform...
if performance exceed expectations) Job Description Assist the Payroll Manager in transitioning payroll activities from various... and experienced in using HR ticketing tools like ServiceNow. Strong analytical and problem-solving skills with the ability to identify...
of self-service. Continuously identify work process improvements and communicate to Team Leaders and (or) Manager. Perform... is a plus Experience working with international customers or partners Familiarity with contact center, CRM, or ticketing systems Cantonese...
Working Hours : 24X7 Support including weekend support Department: Service Desk Reports To: Service Desk Manager... resolved. Record all support requests and resolutions in the service desk ticketing system. Contribute to the creation...
analysis efforts. Reply to customer requests via ticketing tool. Application and infrastructure deployment and maintenance... resolution. Can be counted on to delivery qualitative work. Make improvements to runbooks under supervision of the Manager, SaaS...
Working Hours : 24X7 Support including weekend support Department: Service Desk Reports To: Service Desk Manager... resolved. Record all support requests and resolutions in the service desk ticketing system. Contribute to the creation...
by the Reporting Manager or Management from time to time. Requirements & Qualifications Diploma or Bachelor’s Degree... using CRM systems, ticketing platforms, and digital communication tools or software. Ability to remain calm, professional...