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Keywords: Manager, Customer Experience Operations, Location: New York City, NY

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Manager, Customer Experience Technology Operations

a Manager of Customer Experience Technology Operations to join our Customer Experience team who will elevate our player..., or customer experience technology operations roles. Comprehensive knowledge of Zendesk platform architecture, including...

Company: Rockstar Games
Location: Manhattan, NY
Posted Date: 19 Oct 2025
Salary: $98400 - 126500 per year

Manager, Customer Experience Operations

Experience Operations Manager, you'll lead and support a team of Customer Experience Leads and Coordinators who show up every day... to the Team: 5+ years of experience within customer support, patient experience, or service operations 2+ years working...

Company: RO
Location: New York City, NY
Posted Date: 09 Oct 2025
Salary: $104600 - 125000 per year

Customer Experience Strategy & Operations Manager (NY)

, Customer Operations, Business Operations and Customer-facing leadership roles Passion for and applied experience in Customer... Experience (CX) team empowers customers to discover and realize the full value of Notion, delivering a best-in-class customer...

Company: Notion Labs
Location: New York City, NY
Posted Date: 19 Nov 2025
Salary: $210000 - 250000 per year

Customer Experience Manager

Experience Manager 📍 New York, NY (Hybrid) | 💼 Full-Time | 👥 Customer Experience (CX) 🚀 Quick Take Fair Harbor... is looking for a Customer Service Manager to lead our CX team, launch Salesforce Service Cloud, and build AI-powered workflows that elevate...

Posted Date: 13 Dec 2025
Salary: $75000 - 80000 per year

Senior Manager, Customer Experience

Changing the World.” About the Job: As the Sr. Manager, Customer Experience, you will oversee a group of Team Leads..., Kustomer, etc.) and leveraging technology to optimize customer experience operations You have a passion for continuous...

Company: Rent the Runway
Location: Brooklyn, NY
Posted Date: 07 Dec 2025

Manager, Listener Care - AI Customer Experience

an impact: As the Manager, Listener Care - AI Customer Experience, you will play a key role in shaping the future... experience through AI-driven automation. You’ll work cross-functionally with engineering, data science, operations, and marketing...

Company: SiriusXM
Location: New York City, NY
Posted Date: 04 Dec 2025
Salary: $103300 - 115000 per year

Manager, Listener Care - AI Customer Experience

an impact: As the Manager, Listener Care - AI Customer Experience, you will play a key role in shaping the future... experience through AI-driven automation. You'll work cross-functionally with engineering, data science, operations, and marketing...

Posted Date: 04 Dec 2025
Salary: $103300 - 115000 per year

VP, Business Manager - Customer Experience, Marketing, Benefits and Credit Products

-growing organization. Job Summary As a Vice President, Business Manager in Customer Experience, Marketing, Benefits.... Job Responsibilities Owns all chief of staff responsibilities, inclusive of managing day-to-day operations Shape and communicate the...

Company: JPMorgan Chase
Location: New York City, NY
Posted Date: 03 Dec 2025

Customer Experience Assistant Manager

Customer Experience Assistant Manager - New York City Position Overview: The Customer Experience Assistant Manager... customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience...

Company: Brilliant Earth
Location: New York City, NY
Posted Date: 28 Nov 2025
Salary: $60000 - 70000 per year

Customer Experience Assistant Manager

Customer Experience Assistant Manager - New York City Position Overview: The Customer Experience Assistant Manager... customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience...

Company: Brilliant Earth
Location: New York City, NY
Posted Date: 27 Nov 2025
Salary: $60000 - 70000 per year

Account Manager, Customer Experience (B2B)

is a plus.** What we are looking for: Amsive is hiring an Account Manager, Customer Experience, with prior experience in the Digital Marketing space... services, customer intelligence, data/technology, media, production/operations, etc.) Must have experience overseeing...

Company: Amsive
Location: New York City, NY
Posted Date: 09 Nov 2025

Beauty Manager, Sales and Customer Experience

are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures... talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission...

Company: Macy's
Posted Date: 26 Oct 2025

Customer Experience Manager, Factor for Business

of experience in B2B customer operations, customer success, or customer experience. A track record of building and improving... for Factor. You will be the first Customer Experience hire, responsible for building the foundation that ensures the majority...

Company: HelloFresh
Location: New York City, NY
Posted Date: 23 Nov 2025
Salary: $119200 - 134100 per year

Assistant Manager, Customer Operations - Flatbush

responsible for driving profitable sales growth through all aspects of the store including; customer and product operations... community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards...

Company: Gap
Location: Brooklyn, NY
Posted Date: 14 Dec 2025

Customer Success Operations Manager

on new ways to innovate for growth The Role As a Customer Success Operations Manager, you will be the straegic...+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology...

Company: GBG
Location: New York City, NY
Posted Date: 12 Dec 2025

Manager, Scaled Customer Success Strategy & Operations

, or strategy within high‑growth B2B SaaS 2+ years of people management experience leading high‑performing CS or operations teams... enough to build it. Ramp is a financial operations platform designed to save companies time and money...

Posted Date: 09 Nov 2025

Senior Manager, Customer Engagement Strategy and Operations

or external customer needs; problem-solver mindset; ability to take big ideas and make them simple and digestible Deep experience... better for everyone. Job Description The Customer Engagement team partners with executives on our 360-degree approach to customer, partner, and internal...

Company: ServiceNow
Location: New York City, NY
Posted Date: 22 Nov 2025

Senior Manager, Customer Engagement Strategy and Operations

or external customer needs; problem-solver mindset; ability to take big ideas and make them simple and digestible Deep experience... better for everyone. Job Description The Customer Engagement team partners with executives on our 360-degree approach to customer, partner, and internal...

Company: ServiceNow
Location: New York City, NY
Posted Date: 21 Nov 2025

Weekend Member Operations and Experience Specialist - Advanced Research & Escalations Specialist

, with a flexible weekday schedule. Prior experience as a Customer Escalation Specialist or Customer Escalation Manager in financial... and Tiger Global. What you'll do: The Public Customer Experience team is actively seeking a highly motivated and licensed...

Company: Public Holdings
Location: New York City, NY
Posted Date: 03 Oct 2025

Customer Experience Specialist - BILINGUAL SPANISH

supervision of the Senior Customer Experience Program Manager, the Member Experience Specialist will manage member engagement... outbound campaigns based on program goals * Support Customer Experience Manager to manage Member-to-Member Program Outreach...

Posted Date: 10 Oct 2025
Salary: $61463.13 per year