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Keywords: Manager, Contact Center Workforce Management, Location: Long Island City, Queens, NY

Page: 1

Manager, Contact Center Workforce Management

Why join this team: This people manager role leads and oversees the call center workforce management function... workforce management 7+ years of workforce management experience 3+ years of experience in a multi-site contact center 3-5...

Posted Date: 14 Sep 2025
Salary: $100860 - 129000 per year

Manager, Contact Center Workforce Management

Why join this team This people manager role leads and oversees the call center workforce management function. Ensures... center 3-5 years of experience with call center (contact center) workforce management software, such as Calabrio, IEX, EWFM...

Posted Date: 13 Sep 2025
Salary: $100860 - 129000 per year

Data Services Project Manager, Bureau of IT Infrastructure and Support Services

candidate will support management by providing data on devices, network infrastructure, network communication, data center... and available network infrastructure and services for both voice and data. We are seeking a highly skilled Data Services Project Manager...

Posted Date: 09 Aug 2025

Data Quality Manager, Bureau of Equitable Health Systems

Job Description Open to permanent Administrative Manager - Non-Managerial . The Center for Health Equity... Quality Manager to join the Community Healthcare Support Team. The Data Quality Manager will manage data aspects...

Posted Date: 28 Jun 2025

Operations Manager, Bureau of Finance, Administration and Services

Job Description Principal Administrative Associate III-10124 - Open to candidates who are permanent. The Center... and its 600+ staff. The Bureau of Finance, Administration services seeks to hire an Operations Manager to assist the...

Posted Date: 23 Jun 2025

Immigrant and Refugee Case Manager, Bureau of Tuberculosis Control

specialized Immigrant and Refugee Unit , based on-site at the Morrisania Chest Center in the Bronx . In this critical role..., you will apply case management principles to connect with individuals arriving in NYC who have known risk factors for TB infection...

Posted Date: 09 Aug 2025

Outreach Representative, Bureau of Chronic Disease Prevention

Job Description The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate inequities resulting... providers' offices to promote clinical systems improvement and chronic disease management and offer supporting materials...

Posted Date: 07 Sep 2025
Salary: $62868 - 74231 per year

Assistant Director of Special Projects and Naloxone Distribution, Bureau of Alcohol and Drug Use Prevention, Care and Treatment

, and evaluation; development and dissemination of treatment and management guidelines; harm reduction initiatives; public and provider... training and naloxone via mail-based distribution. In addition, OENDU provides contract management, fiscal, technical...

Posted Date: 09 Aug 2025

Senior Director of Violence Prevention Programs, Bureau of Health Equity Capacity Building

Job Description Open to candidates who are permanent in the title of Health Services Manager. ** The Center... work, and/or social service program management. - Superior organizational, verbal, and written communication skills...

Posted Date: 09 Aug 2025

Sr. Fiscal Analyst

is responsible for managing the Center's financial activities, including budget management, expenditure monitoring, fiscal reporting... and Fiscal Management- - Manage the Center's Personnel Services (PS) and Other Than Personnel Services (OTPS) budgets...

Posted Date: 09 Aug 2025

Assistant Director of Training Initiatives, Bureau of Alcohol and Drug Use Prevention, Care and Treatment

, and evaluation; development and dissemination of treatment and management guidelines; harm reduction initiatives; public and provider... training and naloxone via mail-based distribution. In addition, OENDU provides contract management, fiscal, technical...

Posted Date: 09 Aug 2025

Supervisor, Office of Crisis Services

mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical... skills, the manager will meticulously review these contacts to ensure compliance with program policies, as well as local...

Posted Date: 09 Aug 2025

Assistant Director of Data and Technical Assistance, Bureau of Alcohol and Drug Use Prevention, Care and Treatment

, and evaluation; development and dissemination of treatment and management guidelines; harm reduction initiatives; public and provider... training and naloxone via mail-based distribution. In addition, OENDU provides contract management, fiscal, technical...

Posted Date: 09 Aug 2025

Executive Assistant, Deputy Commissioner/Chief Equity Officer

Job Description OPEN TO PERMANENT PRINCIPAL ADMINISTRATIVE ASSOCIATES BUREAU DESCRIPTION: The Center for Health... will provide support for scheduling, meeting coordination, task management, and administration for the Chief Equity Officer...

Posted Date: 08 Aug 2025

Director, Data Governance Strategy and Standards, Bureau of Data Technology & Strategy

Job Description This position will be within the Health Department's innovative Center for Population Health Data... ecosystem and infrastructure. BDTS will house the CPHDS' governance, partnerships, product management, data engineering...

Posted Date: 31 Jul 2025

Director, Data Governance Strategy and Standards, Bureau of Data Technology & Strategy

Job Description This position will be within the Health Department's innovative Center for Population Health Data... ecosystem and infrastructure. BDTS will house the CPHDS' governance, partnerships, product management, data engineering...

Posted Date: 26 Jul 2025