Contact Center Operations Specialist assists with overseeing the daily operations of the Contact Center, and supports the... activities of the Contact Center team in order to achieve exceptional quality, accuracy, and efficiency of customer service...
of 3 years of experience in project management, with a focus on customer service and contact center operations. Skills... to assess performance metrics and drive improvements. Knowledge of contact center operations, performance metrics, and customer...
Customer Experience Technology team, you will help lead the execution of key deliverables for Contact Center Transformation...Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Manager Job Description & Summary...
's Degree - 5 years of consulting and/or industry roles within customer service/contact center operations What Sets.... This is an exciting opportunity to leverage your knowledge in contact center transformation while mentoring junior staff and contributing...
and manage client relationships in the realm of contact center transformation. As a Senior Manager, you will serve as a trusted... - Master's Degree in Business Administration preferred - Demonstrating leadership in digital contact center operations...
Contact Center. The Senior Contact Center Manager directs the operations of the Virtual Services Department, ensuring the...-to-day operations of the Contact Center Department to ensure efficient, high-quality service across all communication...
. Job Overview: This position will be responsible for the daily operations of the functions provided by the centralized contact... service skills Preferred: College Degree Knowledge of telephony contact center systems and healthcare scheduling...
We are currently looking for a Contact Center Data Manager for a 100% remote position on a large federal government... contact center program. This role focuses on managing workforce data, forecasting, scheduling, and performance analytics...
We are currently looking for a Contact Center Data Manager for a 100% remote position on a large federal government... contact center program. This role focuses on managing workforce data, forecasting, scheduling, and performance analytics...
Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination..., both within and external to the organization, to achieve desired outcomes. May participate in the manager on-call rotation...
Overview: Highlight is seeking a Knowledge Manager to support a contact center for a federal civilian customer.... Responsibilities: Maintain contact center knowledge management procssess related to content analysis, document management, data...
Job Description: Overview Highlight is seeking a Knowledge Manager to support a contact center for a federal... civilian customer. Responsibilities Maintain contact center knowledge management procssess related to content analysis...
forefront. Work with IT and Operations Data Analyst to streamline contact center reports, and set up department metric...Why join this team: This people manager role leads and oversees the call center workforce management function...
forefront. Work with IT and Operations Data Analyst to streamline contact center reports, and set up department metric...Why join this team This people manager role leads and oversees the call center workforce management function. Ensures...
at . Job Description ProSidian Seeks a Contact Center Manager | Customer Service [COC0023220] for Program Support on a Exempt 1099 Contract: No.... JOB OVERVIEW Provide services and support as a Contact Center Management (Contact Center Manager) in the Government And Public...
a team that supports those who have served our nation. We're seeking a Contact Center Program Manager to oversee operations... to excellence. We are looking for a CONTACT CENTER PROGRAM MANAGER for a full-time position supporting the Defense Health Agency...
Contact Center Manager. In this role, you will be responsible for overseeing and enhancing the operations of the Illinois...Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Contact Center Manager (EA III) Division...
Contact Center Manager. In this role, you will be responsible for overseeing and enhancing the operations of the Illinois...Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Contact Center Manager (EA III) Division...
in a contact center, often synonymous with a Call Center Manager, is responsible for overseeing the day-to-day operations...ITCON Services is looking for a bright, motivated Site Manager - Contact Center to join our team. A Site Manager...
Project Manager is responsible for leading and executing various initiatives within a contact center to improve operations...ITCON Services is looking for a bright, motivated Project Manager - Contact Center to join our team. A Contact Center...