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Keywords: Manager, Contact Center Operations, Location: USA

Page: 2

Senior Operations Contact Center Engineer

that promotes future global growth through strategic solutions and progress. We are looking for a Senior Operations Contact Center...: As a senior operations contact center engineer, you will be part of the Enterprise Contact Center Operations teams responsible...

Location: Plano, TX
Posted Date: 01 Oct 2025

Senior Operations Contact Center Engineer

that promotes future global growth through strategic solutions and progress. We are looking for a Senior Operations Contact Center...: As a senior operations contact center engineer, you will be part of the Enterprise Contact Center Operations teams responsible...

Location: Tampa, FL
Posted Date: 01 Oct 2025

Senior Operations Contact Center Engineer

that promotes future global growth through strategic solutions and progress. We are looking for a Senior Operations Contact Center...: As a senior operations contact center engineer, you will be part of the Enterprise Contact Center Operations teams responsible...

Location: Camas, WA
Posted Date: 01 Oct 2025

Contact Center Operations Specialist

Contact Center Operations Specialist assists with overseeing the daily operations of the Contact Center, and supports the... activities of the Contact Center team in order to achieve exceptional quality, accuracy, and efficiency of customer service...

Company: North Shore Bank
Location: Brookfield, WI
Posted Date: 27 Sep 2025

Contact Center Workforce Manager

as the subject matter expert on workforce management for the contact center. Proactively manages operational challenges... our employees succeed, our community wins. ABOUT THE POSITION This Member Experience Workforce Manager will be responsible...

Posted Date: 04 Oct 2025

Contact Center Technical Project Manager

successful Zoom Contact Center and Customer Experience implementations. In this customer-facing role, you'll be the primary liaison... between our customers and internal teams, ensuring seamless project execution and high-quality outcomes. Experience with contact center...

Company: Zoom
Location: USA
Posted Date: 04 Oct 2025

Director Service Manager Contact Center and Telephony Technologies

from you. Position Overview The Service Manager of MMS Contact Center & Telephony Technologies will provide technical and strategic..., and best practices for voice and contact center systems. Operations & Reliability Oversee day-to-day operation of global telephony...

Company: McKesson
Location: Richmond, VA
Posted Date: 04 Oct 2025

Manager, Contact Center

Service Center (ASC) for the Customer Experience Delivery Center (CEDC) leads a team of contact center representatives... into the Agent Service Center while contributing to the evolution of the larger contact center organization. Core duties...

Company: Chubb
Location: Phoenix, AZ
Posted Date: 03 Oct 2025
Salary: $76300 - 125100 per year

URBN Contact Center Customer Support Manager

of 3 years of experience in project management, with a focus on customer service and contact center operations. Skills... to assess performance metrics and drive improvements. Knowledge of contact center operations, performance metrics, and customer...

Company: URBN
Location: Augusta, GA
Posted Date: 03 Oct 2025

URBN Contact Center Customer Support Manager

of 3 years of experience in project management, with a focus on customer service and contact center operations. Skills... to assess performance metrics and drive improvements. Knowledge of contact center operations, performance metrics, and customer...

Company: Urban Outfitters
Location: Augusta, GA
Posted Date: 02 Oct 2025

AI Contact Center and CCaaS Implementation Manager

Customer Experience Technology team, you will help lead the execution of key deliverables for Contact Center Transformation...Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Manager Job Description & Summary...

Company: PwC
Location: New York City, NY
Posted Date: 01 Oct 2025

Contact Center Business Transformation – Manager

's Degree - 5 years of consulting and/or industry roles within customer service/contact center operations What Sets.... This is an exciting opportunity to leverage your knowledge in contact center transformation while mentoring junior staff and contributing...

Company: PwC
Location: New York City, NY
Posted Date: 28 Sep 2025

Contact Center Business Transformation – Senior Manager

and manage client relationships in the realm of contact center transformation. As a Senior Manager, you will serve as a trusted... - Master's Degree in Business Administration preferred - Demonstrating leadership in digital contact center operations...

Company: PwC
Location: New York City, NY
Posted Date: 28 Sep 2025

Senior Contact Center Manager

Contact Center. The Senior Contact Center Manager directs the operations of the Virtual Services Department, ensuring the...-to-day operations of the Contact Center Department to ensure efficient, high-quality service across all communication...

Posted Date: 27 Sep 2025
Salary: $76855 per year

Contact Center Data Manager (Remote Opportunity)

We are currently looking for a Contact Center Data Manager for a 100% remote position on a large federal government... contact center program. This role focuses on managing workforce data, forecasting, scheduling, and performance analytics...

Company: VetsEZ
Location: Washington DC
Posted Date: 27 Sep 2025

Scheduling Manager - (Contact Center Management Exp- REQ)- Local NJ/NY or PA- Applicants Only

. Job Overview: This position will be responsible for the daily operations of the functions provided by the centralized contact... service skills Preferred: College Degree Knowledge of telephony contact center systems and healthcare scheduling...

Location: New Jersey
Posted Date: 27 Sep 2025
Salary: $75597 - 106780 per year

Contact Center Data Manager (Remote Opportunity)

We are currently looking for a Contact Center Data Manager for a 100% remote position on a large federal government... contact center program. This role focuses on managing workforce data, forecasting, scheduling, and performance analytics...

Company: VetsEZ
Location: Columbia, SC
Posted Date: 26 Sep 2025

Contact Center Knowledge Manager

Overview: Highlight is seeking a Knowledge Manager to support a contact center for a federal civilian customer.... Responsibilities: Maintain contact center knowledge management procssess related to content analysis, document management, data...

Posted Date: 20 Sep 2025

Contact Center Knowledge Manager

Job Description: Overview Highlight is seeking a Knowledge Manager to support a contact center for a federal... civilian customer. Responsibilities Maintain contact center knowledge management procssess related to content analysis...

Posted Date: 19 Sep 2025

Manager, Contact Center Workforce Management

forefront. Work with IT and Operations Data Analyst to streamline contact center reports, and set up department metric...Why join this team: This people manager role leads and oversees the call center workforce management function...

Posted Date: 14 Sep 2025
Salary: $100860 - 129000 per year