with teams). Strong background in call center / customer care operations. Tactical management skills combined with strategic...We’re looking for an Operations Manager – Customer Care to own the operation, inspire supervisors, and ensure top...
Call Center Manager - Latam Location: Remote (CST Timezone) Working Schedule: Monday - Friday, 11:00 AM to 07:00 PM... channels with onshore teams to provide updates on call center operations, performance metrics, and opportunities...
The Sr. Workforce Analyst plays a critical role in ensuring Contact Center Operations for US Lifestyle and Global... enterprise hub for communication of Contact Center SLA impacting systems issues and BCP events as well as coordinating actions...