Manulife Bank is seeking a strategic and data-driven Manager of CX Performance & Strategy to lead cross-functional... narratives that influence decision-making and lead change. Position Responsibilities: CX Strategy & Leadership Lead the CX...
-facing owned digital channel. As Senior Manager, Digital Marketing – Strategy & Value Realization, you will support... value delivered across our transformation and BAU portfolio. You’ll operate at the nexus of strategy, analytics...
Growth (CCG) strategy. Reporting to the Manager of Customer Strategy, you will help translate customer insights... and performance management to go-to-market execution. Our Customer Strategy team leads the development and refinement of CTC...
performance for our clients. As part of the Strategy & team, you will focus on our Capabilities Driven Strategy (CDS) and Fit..., Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Customer Experience (CX) Strategy, Customer...
About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered..., and Shoppers Drug Mart. The Role As a Manager of the Data Platform, you will lead a team of talented data engineers & business...
of customer experience together. Genesys is seeking a highly motivated and experienced Manager, Endpoint Engineering to lead..., and Android. The role combines hands-on technical expertise with strategic leadership, ensuring security, performance, and user...
DESCRIPTION Program Manager owns expansion and coverage strategy execution for carriers while managing outbound... and thereby attainment improvement - Identify and implement network share improvement opportunities 2. Performance Management...
Journey Manager to help architect and accelerate TELUS' future of customer experience. You'll lead a portfolio of priority... missing piece of the puzzle 7-10 years of experience in customer journey management, service design, experience strategy...
Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions... transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools...
Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions... transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools...
and Servicing Journeys, you will be leading the business unit’s growth and transformation strategy for Savings, Investing and Advice... and distribution strategy. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the...
technical strategy across both internal and partner-facing deployments Oversee integrations with third-party systems (e.g... meets SLAs, performance, and partner-specific requirements Foster technical excellence through mentorship, architecture...