. A Day in the Life The Major Incident Operator (MIO) in IT Operations is responsible for managing and resolving critical IT..., overseeing ITSM processes (Incident, Problem, Change, CMDB, Knowledge Management), and using ServiceNow to review metrics, audit...
. A Day in the Life The Major Incident Operator (MIO) in IT Operations is responsible for managing and resolving critical IT... ITSM processes (Incident, Problem, Change, CMDB, Knowledge Management), and using ServiceNow to review metrics, audit...
with the flexibility to work both virtually and from our Bogota office. For this role, working days are from Tuesday... evaluations as part of a global team. Conducts and directs incident response/emergency preparedness activities in support of the...
flexibility to work both virtually and from our Bogota office. For this role, working days are from Tuesday to Saturday. Aon... of a global team. Conducts and directs incident response/emergency preparedness activities in support of the overall risk...