judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid program and services.... The Office of Constituent Services is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent...
for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid program... as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone...