Role Brief A strong L2 Engineer responsible for managing Microsoft 365, Google Workspace, Windows/macOS endpoints, RMM..., or related field not required Minimum Years of Experie nce in similar role 3-5 years in an L2 engineer or MSP support role...
Role : L2 Service Desk Experience : 2 years relevant experience in the field Skills : Basic active directory knowledge... We at Coforge are hiring for L2 Service Desk with the following skillset: Ensure that the AHT of calls taken must be below 4 minutes...
Cycle (SDLC) Knowledge on working with Ticketing environments (Jira, service desk) Knowledge on working with application...-class service and guidance Since 1996, our approach to business has been centred around collaboration - working...
environments (Jira, service desk) Knowledge on working with application monitoring tools (Dynatrace, AppDynamics) Strong problem...Job Responsibilities Responsible for guiding through impacting service incidents, owning the investigation, diagnosis...
, and incident response. You will act as a technical escalation point for the Service Desk (Level 1) and work closely with vendors...Summary: We are seeking a skilled Level 2 Network Engineer to join our Managed Services Team , supporting enterprise IT...
The Service Desk Engineer will act as the first point of contact for technical support, providing timely and effective..., or a related field. Proven experience in a Service Desk or IT Helpdesk role, preferably supporting international users...
The Service Desk Engineer will act as the first point of contact for technical support, providing timely and effective..., or a related field. Proven experience in a Service Desk or IT Helpdesk role, preferably supporting international users...
The Service Desk Engineer will act as the first point of contact for technical support, providing timely and effective..., or a related field. Proven experience in a Service Desk or IT Helpdesk role, preferably supporting international users...
Role Summary Service Desk Engineers (SDEs) are the first responders to reported and ticketed client issues. The SDE... Experience: Previous experience in a service desk or customer support role. Tools: Proficiency with IT Service Management (ITSM...
Service Desk Engineer We’re looking for a skilled and customer-focused L2 Service Desk Engineer to join our growing... — this role is for you. About the Role As an L2 Support Engineer, you will handle escalated technical issues, provide advanced...
The L2 IT Project Engineer is responsible for delivering and supporting cloud and IT infrastructure solutions... managers, L3 engineers, and service desk teams to ensure solutions are delivered on time, within scope, and aligned with client...
in a continuous service improvement approach. Network Engineer will provide remediation support to CEVA customers through the design... in accordance with our guiding principles and core values. First level escalation from help desk/NOC. WHAT ARE YOU GOING...
personnel. Coordinate with Service Desk and other internal teams as instructed. Follow escalation paths strictly to ensure... of their IT infrastructure. Job Purpose The DCO Engineer L1 - G1 is responsible for providing first-level operational support...
, and Service Desk (L1/L2 technicians). Provide coaching, mentoring, and performance management for all IT team members. Define...), and ensuring efficient IT service delivery to support business operations. This is a hands-on role that requires both strategic...
, and Service Desk (L1/L2 technicians). Provide coaching, mentoring, and performance management for all IT team members. Define...), and ensuring efficient IT service delivery to support business operations. This is a hands-on role that requires both strategic...
escalation point for the Service Desk. Critical Response: Lead the resolution of Severity 1 (Critical) network outages, utilizing...The Role We are seeking a skilled Network Administrator/Engineer to design, manage, and optimize our network...