Developing and managing shift rosters to ensure optimal coverage and reduce analyst fatigue Ensuring SOC operations align... Benefit from our investment in your development, through award-winning learning Progress towards senior leadership roles...
Developing and managing shift rosters to ensure optimal coverage and reduce analyst fatigue Ensuring SOC operations align... Benefit from our investment in your development, through award-winning learning Progress towards senior leadership roles...
, and threat landscape. Track and report KPIs such as MTTR, false positive rates, analyst efficiency, and SLA adherence. Provide... executive-level summaries and dashboards for senior leadership and governance forums. Continuous Improvement: Drive...
, and threat landscape. Track and report KPIs such as MTTR, false positive rates, analyst efficiency, and SLA adherence. Provide... executive-level summaries and dashboards for senior leadership and governance forums. Continuous Improvement: Drive...
quality service. 4-6 years of experience in hands-on application support analyst role with cloud technologies... quality service. 4-6 years of experience in hands-on application support analyst role with cloud technologies...
of experience in a senior technical support role. Strong technical expertise in troubleshooting operating systems, hardware..., and software. L1 knowledge about SCCM, Intune, Networking & Virtualization Proficiency with ticketing systems and remote support...
administration Supports production issues with proper diagnosis and root cause analysis Providing SME support to L1 support team... set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions...
Job Description: What will you do? Provide Level 1 (L1) application support for Coupa Treasury and FIS Global... of: Technical Skills: Experience as an end user of Coupa Treasury and FIS Global Payments is a strong advantage for L1 support...
requirements and deliver technical solutions. Provide L1 and L2 support, including trader query resolution. Ensure systems are up... set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions...
L1 and L1.5 activities (including implementation) to Bangalore Team as a Strategic location for first line support the... L1 and L1.5 activities (including implementation) to Global Shared Support Team as a Strategic location for first line...
and passion in research, come join us! Primary Purpose The Senior Application Analyst – Veeva Vault is responsible for the... and organizational objectives. Responsibilities: Provide L2/L3 support mainly (with occasional L1 support) Provide support in the...
Job Description: Job Title: Regulatory Operations Analyst Location: Bangalore, India Role Description The Level... includes Support the Level 1 team lead in protecting DB from legal, regulatory and reputational risk with regard to business...
by doing work that matters. Job Description The Senior SOC Analyst is a Tier 2 cybersecurity specialist responsible... in security detection, response, and prevention strategies. The Senior SOC Analyst also mentors junior staff and collaborates...
Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Senior Associate... in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes...