Overview of Position: The Customer Journey Test Lead will play a pivotal role in directing and managing the User Acceptance Testing (UAT) efforts for large, complex initiatives within an Agile environment at JPMorgan Chase. This position ...
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and perso...
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and perso...
Job Category: Quality Assurance Job Description: Overview of Position: The Customer Journey Test Lead will play a pivotal role in directing and managing the User Acceptance Testing (UAT) efforts for large, complex initiatives within a...
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and perso...
COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including... apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys...
to help build the future of digital marketing for our credit card portfolio, optimize customer journeys, and influence firm...
-solving skills to get deep into customer journeys and product impacts, as well as manage competing priorities Manage...
compelling content journeys Advanced technical literacy and deep understanding of content platforms and their impact on user...
to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes. Demonstrated...
facilitating workshops for product and experience design, creating compelling content journeys Advanced technical literacy...
expertise in user experience design or similar roles. Demonstrated ability to create visual representations of user journeys...
Comprehensive CX Design – Become the main gate-keeper for all existing and future end-user journeys, with traceability to detailed...
: co-define clear acceptance criteria and Definition of Ready/Done, align coverage to critical user journeys, and track quality...
to critical user journeys, and track quality KPIs (defect escape rate, automated coverage on key paths, change failure rate) tied...
, Digital and other key partners In-depth knowledge of customer's journeys, including ability to articulate break points...
across a variety of channels to better understand customer journeys, friction points, and program performance. Prepare and deliver...
with stakeholders to ensure data quality and deliver insights that drive improvements in customer journeys. You'll be part of a team...
insights that drive improvements in customer journeys. You'll be part of a team that values innovation, partnership...
. Analyze interactions across a variety of channels to better understand customer journeys, friction points, and program...