integration solutions connecting Google CCAI/CES with diverse CCaaS platforms (Genesys, Cisco, Avaya) and backend systems (CRM... programming languages (Python, Java, Node.js) to ensure seamless information exchange. Google CCAI & AI Implementation: Design...
for both voice and chat channels. Integrate Dialogflow agents and Google CCAI with core contact center platforms such as Genesys... Python or Node.js to facilitate integration with enterprise systems (CRM, databases, etc.). Implement and optimize Google...
This job description is for a Senior Google CCAI Conversational AI Developer, focused on designing and implementing... advanced contact center automation solutions with Integration knowledge on other CCaaS platforms like Genesys, AWS Connect...
. 4. The software engineer builds skills and expertise of hisorher software engineering discipline to reach standard... software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer...
APIs, and backend integration patterns. Familiarity with telecom systems such as CRM, billing platforms, and IVR. Hands... on knowledge using Gen AI, Playbooks & CCAI Insights Works in the area of Software Engineering, which encompasses the development...