Staff4Me is searching for an experienced and dynamic Information Technology Service Desk Manager to lead our service... service desk, ensuring efficient incident management, and providing exceptional service to our users. You will play a critical...
Staff4Me is searching for an experienced and dynamic Information Technology Service Desk Manager to lead our service... service desk, ensuring efficient incident management, and providing exceptional service to our users. You will play a critical...
Staff4Me is looking for a proactive and detail-oriented Information Technology Service Desk professional to enhance... self-service Requirements Minimum of 2 years of experience in an IT support or Service Desk role Cloud experience...
Job Description: Staff4Me is searching for an experienced and dynamic Information Technology Service Desk Manager... to lead our service desk team at CallTek. In this influential role, you will be responsible for overseeing the daily...
Staff4Me is looking for a proactive and detail-oriented Information Technology Service Desk professional to enhance... and user self-service. Requirements Minimum of 2 years of experience in an IT support or Service Desk role. Cloud...
Staff4Me is looking for a proactive and detail-oriented Information Technology Service Desk professional to enhance... and user self-service. Requirements Minimum of 2 years of experience in an IT support or Service Desk role. Cloud...
Job Description: Staff4Me is looking for a proactive and detail-oriented Information Technology Service Desk... of experience in an IT support or Service Desk role. Cloud experience (any cloud such as AWS, Microsoft cloud, Google Cloud...
incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests... within agreed timescales Logs relevant incident/service request details per Service desk procedures Communicates with client...
incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests... within agreed timescales Logs relevant incident/service request details per Service desk procedures Communicates with client...
Candidate should have minimum of 17+ yrs. experience Should have Global Service Desk domain experience managing a team... in Retail store support Service Desk operations...
Requirement: Tier 1 support for Jira and Planview. Team will use KB articles as a reference. Will kep them updated. Answer queries over eMail and Teams call. Tier 1 Support - triage user requests coming through ServiceNow, Planview Support ...
of any engineering/technical course. 1 year of customer service experience is an advantage. Working Sched: Monday to Saturday (26days...
day-to-day IT help desk support by diagnosing, resolving, and documenting incidents and service requests in accordance... Bachelor's degree or completed coursework in Information Technology, Computer Science, Information Systems, or a related...
, Information Systems, Engineering, or a related technical discipline. 5-8 years of hands-on experience in IT Service Desk...About the Role Responsible for managing the overall operations and activities of the Service Desk group, ensuring...
resource to help desk and operations staff. Ensure seamless interconnection of desktop computers with diverse systems. Train... prepares candidates to handle a variety of technical challenges effectively. Good understanding of infrastructure technology...
provided by the team Gain exposure to IT tools like Service Desk Plus and other IT management systems Develop troubleshooting... aimed at enhancing team efficiency Collaborate with team members to gather information for documenting workflows...
providing best in class customer service for all client-facing software and hardware Provide desktop support for Windows 10... in troubleshooting that falls outside of standard procedure Role Requirements: Experience supporting IT Help desk type work for 1-3 years...
applications, acting as a Tier-2 resource for escalated Service Desk issues, using a deep understanding of IT ecosystem tools...
Graduate of IT/Computer Science or related field (preferred but not required) 2-4 years IT experience (Service Desk... tasks Tech-savvy, eager to learn, and willing to take leadership Excellent troubleshooting and customer service mindset...
Jobs Job Description Apply now Start Please wait... Job Title: SERVICE DESK ANALYST L2 City: Manila State/Province: Manila Posting Start Date: 2... point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line...