The ITSM Lead / IT Service Delivery is responsible for managing IT projects deployed within the retail business... stocktakes 2. Internal IT Service Desk Operations and Management Manage service delivery performance and ensure SLA targets...
Job Description: Staff4Me is searching for an experienced and dynamic Information Technology Service Desk Manager..., and procedures to optimize service delivery. Monitor performance metrics and KPIs, analyzing trends to identify areas...
Reporting and sponsoring service delivery meetings Should have knowledge on Transformation & Identifying Service Improvement... opportunities & current market trends Report daily, weekly & monthly service delivery performance to internal and client...
Job Purpose: The Solutions Manager is responsible for the end-to-end lifecycle management of enterprise and digital... between business, product, and technology teams , ensuring that business needs are translated into sustainable, high-quality technical...
workflows, SLAs, escalation paths, and quality standards to ensure consistent, reliable, and compliant service delivery. Oversee..., and aligning support actions with client environments. Qualifications Bachelor's degree in Information Technology, Computer Science...
: Directly manage, mentor, and scale a high-performing team of 50+ IT professionals. Operational Oversight: Monitor IT service... delivery and ensure all systems meet organizational standards. Financial Stewardship: Oversee the IT budget, tracking...
with adequate experience and exposure Conduct performance reviews for delivery manager and other team/section members Qualifications...About BDO BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial...
Job Title ESG Technology Delivery Manager Job Description Summary As a part of C&W's Recurring Revenue (Services) team.... Previous experience in technical support or customer service roles, preferably in a software or technology related industry...
Job Title ESG Technology Delivery Manager Job Description Summary As a part of C&W’s Recurring Revenue (Services... fields preferred. Previous experience in technical support or customer service roles, preferably in a software or technology...
standards (eg. ITIL, ISO 27001, etc) Develop workflows to improve IT service delivery, change management, and incident... and process-related improvements. Key Qualifications: Education: Bachelor's degree in any of the following: Information Technology...
Job Summary The Service Delivery Manager is a delivery leadership position in the organization in which the individual...' experience in information technology, and/or professional services. 5+ years in IT service management and daily operational...
TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Shared Service - Global Payroll Manager WORK SETUP: Hybrid RESPONSIBILITIES: Responsible... issues which may impact delivery and streamlines decision-making processes where possible. . Must have clear understanding...
Make a difference. Be happy. Grow your career. The Role The PH IT Service Delivery Manager will partner with the.... The IT Service Delivery Manager will engage in site leadership activities to liaison IT needs and activities to the IT...
to us A Senior Manager is a highly motivated and motivated Manager with experience in service delivery to lead and develop people... learning organization. Serve as Lean-Agile coach to Agile Service Delivery Teams ensuring high autonomy and global alignment...
service needs of the clients. The Data Operations Manager is also the first contact point for customer interaction beyond the... Delivery and ultimately with the Head Data as a Service. This role also requires a very client-focused mindset, substantial...
Your potential has a place here with TTEC's award-winning employment experience. As a Service Delivery Manager working... we meet client requests and needs and acknowledge a job well done. You'll report to the Senior Manager, Service Delivery...
and managing the overall service delivery operations team including Service Delivery Managers and/or Service Delivery Coordinators.... This role ensures operational excellence, compliance with SLAs, and continuous improvement across all service delivery processes...
our As a Service Delivery Manager, you will work with all Virtual Desktop Services Stakeholders including Customers, Business leaders... Delivery to a high level Information Technology Infrastructure Library (ITIL) Certification or knowledge Excellent...
across all service delivery processes. The Operations Manager acts as the strategic and operational leader, driving efficiency, Client... our JOB SUMMARY: Responsible for leading and managing the overall service delivery operations team including Service Delivery Managers...
We're looking for a Service Delivery Manager to join our Global Technology team at MBPS. In this role, you will play... technology teams with a focus on facilitating team operations to ensure all deliverables are executed in accordance with service...