& Change Management Analyst who will play a key role in governing and improving core D&IT processes, including Incident..., Problem, Change, Request, Digital Solution Intake, and Knowledge Management. This role ensures consistent process execution...
, and change logs. Participate in tabletop exercises and incident response simulations. Contribute to the development of policies... for our customers, and empower our people to be their best. We are seeking a highly skilled and detail-oriented IT Systems Analyst...
/ITIL processes (incident, request, change, problem, release, knowledge) and hands-on use of ServiceNow (or comparable ITSM... Systems Analyst to join the Canada Application and Support team within the Digital Technologies organization. Position...
with incident, problem, change and service requests that follow ITIL framework standards Experience provisioning new client... generated from Security Information Event Management (SIEM) tools Actively work in monitoring, event and incident management...
with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic Experience working with incident, problem... Information Event Management (SIEM) tools Actively work in monitoring, event and incident management tools like Sentinel...
and leadership abilities Experience with network monitoring, incident management, and change control processes Responsibilities..., including monitoring, incident response, and change management Analyze network performance data and proactively address...