’ issues and concerns. Escalating of complex transactions to the People Services Supervisor and / or concerned teams..., or related field Experience in inbound call-handling / taking in calls in a BPO / Shared Services set-up for 2 years...
’ issues and concerns. Escalating of complex transactions to the People Services Supervisor and / or concerned teams..., or related field Experience in inbound call-handling / taking in calls in a BPO / Shared Services set-up for 2 years...
and related shore side products and services, using predominantly outbound consumer contacts, in addition to email and inbound.... Adhere to all company policies, procedures and business ethics codes. Other duties as assigned by supervisor...
on business needs. Assist in adhoc work assigned by immediate supervisor. WHAT SHOULD YOU HAVE? A bachelor’s degree... for e-wallets, loans, or insurance or at least two (2) years’ BPO inbound voice/email/chat experience in handling international...
on business needs. Assist in adhoc work assigned by immediate supervisor. WHAT SHOULD YOU HAVE? A bachelor’s degree... for e-wallets, loans, or insurance or at least two (2) years’ BPO inbound voice/email/chat experience in handling international...
’ issues and concerns. Escalating of complex transactions to the People Services Supervisor and / or concerned teams..., or related field Experience in inbound call-handling / taking in calls in a BPO / Shared Services set-up for 2 years...
to meet process SLAs ͏ Responsible for handling inbound and outbound calls from any part of the globe that the call... his supervisor Ensure accurate documentation of customer profiles/reservations Handle customer complaints and provide first time...
-assessment appointments. Manages referral outreach campaigns to increase inbound and outbound referral opportunities. Supports up... to the pre-assessment stage and, when needed, conducts pre-assessment calls to assist the Supervisor for Intake & Client...
on aged claims. Communication & Inbound Support Inbound Call Handling: Handle inbound inquiries from patients regarding... to clarify documentation gaps that lead to coding denials. Manager or supervisor might assign tasks outside Key...
for managing both inbound and outbound calls, as well as other correspondence related to claims. Emphasizing customer satisfaction... of customer concerns. Additionally, you'll be expected to fulfill any other essential functions as directed by the supervisor...
service. Responds to telephone inquiries (inbound/outbound calls): ascertains patient needs; responds appropriately... with supervisor or senior peers on complex and unusual problems Candidates who are back-to-work, people with disabilities, without...