The Inbound/Outbound Caller plays a vital role in facilitating effective communication between the company and its... both inbound and outbound calls preferred. Technical Proficiency: Competence in CRM systems, call management software...
and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries... you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller...
and account audits to look for red-flag language indicators and repeat caller reports to take ownership of the customer’s case... operations contacts for the required information and then making an outbound call, send an email to drive customer resolution...
to continuous innovation. Key Responsibilities Efficiently manage inbound and outbound calls within a tech-forward call-center... to deliver a seamless, game-changing experience for every caller and patient. Leverage digital tools to schedule appointments...
specialized categories: General Inbound Calls, Specialty Inbound Calls, or Outbound Calls. Shape the future of community health... in patient care. Key Responsibilities Revolutionize patient interaction by managing inbound and outbound calls in a state...
a licensed Retention Specialist to provide superior customer service to all agency clients and will be expected to make outbound... and inbound calls. The representative will be responsible to assist clients with their Medicare benefits, answer any questions...
legal representation. This role works in a call center environment handling inbound and outbound calls from and to members... Service Level Agreements Quickly determine the caller’s needs and proceed to handle the intake of information and assist the...