Infrastructure Architect for Enterprise IVR Platform is a senior technical leader responsible for designing and guiding AWS... infrastructure that enables a decoupled IVR application architecture while protecting platform stability and existing investments...
Architect is a senior technical authority responsible for defining, owning, and evolving the architecture of IVR applications... of the international relentless team which helps the visionaries to change the world. Job Description The IVR Application...
POC: Raju Job Details: Job title: Senior Consultant Work Location with Zip code: Plano, TX75024 Duration of the project: 6 Months · This role requires any travel (Yes/No): NO · Please confirm if this would be onsite from day one OR ...
Title / Position: Solutions Architect Number of openings: 2 Location: Remote Requirements: Top Must-Haves... with the objective of delivering a world class voice/chat self service capability replacing our heritage IVR...
Integration Architect with strong AI and Salesforce Experience Required Certifications/Education: Master's degree..., etc.) Required Skills & Experience: 8-10 years Experience as an Integration Architect. Required 2+ years of experience designing...
JourneyTeam is seeking a Principal Solution Architect specializing in Dynamics 365 Contact Center, knowledge... with Microsoft technologies and AI expertise. This role is designed for a seasoned architect who not only delivers worldclass contact...
Role: Senior CX & Payments Technology Architect Location: Chicago, IL Must be local - with experience in contact... center and CX platforms, Overview We are seeking a senior-level engineer/architect to lead the design and delivery...
Job Tiitle:Principal Contact Center Architect Location: Austin,TX - Hybrid ( 3 days ) Terms: Contract to hire... We are seeking a Principal Contact Center Architect to lead the design, development, and modernization of enterprise contact center...
end-to-end architecture for CCS, Paystar/Genesys IVR/contact-center, customer portals, payment gateways, and outbound... contact-center platforms. Expertise in customer-information systems, IVR, CTI, and real-time data analytics. Strong grasp...
is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you'll work... solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure...
Benefits: Competitive salary Opportunity for advancement Training & development Solutions Architect – Amazon...: full-time, contract, or consulting About the Role We are hiring a Solutions Architect – Amazon Connect to design...
Join Intuit's Customer Success organization as a Staff Business Systems Solutions Architect within the highly talented... capabilities in customer service processes to increase efficiency. This may involve deploying chatbots, evaluating intelligent IVR...
Join Intuit's Customer Success organization as a Staff Business Systems Solutions Architect within the highly talented... deploying chatbots, evaluating intelligent IVR technologies, or Intelligent Process Automation (IPA) to provide last-mile...
is an experienced Bot Architect that will design, build, and scale intelligent conversational bots across voice and digital channels... frameworks, standards, and best practices for bot development Lead modernization and migration from legacy automation or IVR...
Studio (Chatbots and IVR) D365 Customer Service or other CRM experience Unified routing and Agent Experience Experience... with IVR Experience with Telephony & Routing 4+ years experience working in a customer-facing role (e.g., internal...
APIs and system integrations. Preferred / Plus Qualifications: AWS Certification (e.g., Solutions Architect.... Familiarity with IVR logic, SIP routing, and speech-to-text/text-to-speech services. Experience deploying cloud resources...
map, vision, and strategy Coach/Mentor/Support NWN Business Architect (BA) team Own the Contact Center and CX solution..., validate, and position cloud-based and hybrid contact center architectures, including omnichannel routing, IVR, WFO/WEM...
map, vision, and strategy Coach/Mentor/Support NWN Business Architect (BA) team Own the Contact Center and CX solution..., validate, and position cloud‑based and hybrid contact center architectures, including omnichannel routing, IVR, WFO/WEM...
, and reliable end-to-end solutions. Key Responsibilities 1. Solution Design & Architecture Architect and implement Service... between Salesforce, telephony systems, IVR, ACD, and CTI connectors. Translate business requirements into technical designs, sequence...
Partner with our system architects and product owners to re-architect our products to enable deployment on server... in a COTS product, such as COGNOS, CRM, IVR, Oracle E-Business Suite, MuleSoft, Document, Management Tools (FileNet, SharePoint...