that supports large-scale IVR and voice platforms. This role ensures that cloud infrastructure is secure, scalable, resilient... and optimization principles Experience supporting IVR, Genesys, SIP, or voice platforms in AWS is a strong advantage...
center platforms (e.g., Genesys, Amazon Connect, Five9) Preferred Qualifications - AWS experience preferred... is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely...
in driving innovation, scalability, and operational excellence across voice, chat, IVR, WFM, analytics, CRM, and AI/ML platforms... telephony infrastructure integration for voice-enabled AI applications, define end-to-end validation frameworks for agentic...