ITSM Process Improvement Lead Contract: 12 Months (with potential extension) Location: Austin, TX (Hybrid) Position... Overview: Our client is seeking a highly skilled and results-driven ITSM Process Improvement Lead to spearhead strategic...
and intelligent automation. The Director of AI and Automation will lead this effort—balancing builder responsibilities (delivery... patterns. Create templates and reference architectures to accelerate adoption across domains. Collaborate with ITSM...
and remediation, ensuring rapid and consistent handling of common problems. Lead practices for how to conduct effective RCA... reviews, compiling insights and recommendations for process, tooling, or systems improvements. Develop, document...
or yours. Job Summary We are seeking an experienced and proactive Senior Product Owner with ServiceNow expertise to lead..., strategy, and roadmap for ServiceNow modules like ITSM, ITOM, ITAM, TPSM, and GRC. Collaborating with cross-functional teams...
where you will execute high-end, business-wide, critical Major Incident Management process as a part of the Global Product and Technology... incident management. Role Responsibilities Responsible to establish, lead, and ensure flawless performance of one of the...
and problem management, including tracking tools and frameworks like ITSM, ITIL, or custom operational models. A process thinker... relentless pursuit of operational excellence. We're seeking a TOC Manager to lead our global Technical Operations Center...