What it takes to succeed in this role: 8+ years’ experience in application support management (AMS)/ITSM - 24x7...
Role Objectives: As the ITSM Configuration and Asset Management Service Owner and Specialist, the primary objective... vision and objectives for the ITSM Configuration and Asset Management service. Align service goals with organizational...
Years Of Experience: 3 to 5 Yrs Location: Pan India Mode of work: Hybrid Skills: ITSM, Servicenow, Integration...
solution. Good knowledge and awareness of various other modules like ITSM. About CIEL HR ( Payroll Company) CIEL is a new...
. - Familiarity with ITIL processes and enterprise ITSM platforms. - Experience with automation tools such as PowerShell or APIs...
. · Understanding and experience of ITSM processes and use of ticketing tools like JIRA and Service Now. ATM Processing knowledge...
· ServiceNow - Certified Implementation Specialist ITSM (CIS-ITSM) · Micro-certifications: o Micro-Certification: MID Server...
, Lambda) Docker, Kubernetes Python or Java Monitoring tools (Grafana, AppDynamics) ITSM (ServiceNow)...
Management, Request Fulfillment and Knowledge Management adherence with ITSM framework Acknowledge Tickets and conduct quick...
and ITSM integration (ServiceNow workflows, incident automation) CI/CD and release management exposure Cloud integration... and messaging exposure Automation and ITSM integration (ServiceNow workflows, incident automation) How to Apply: Interested...
asset classes. Familiarity with ITSM processes & tools such as ServiceNow, PagerDuty, or similar incident management...
). Experience working with ITSM, ITOM, HRSD, or enterprise workflow systems. Exposure to digital transformation or automation...
, and messaging security principles. Experience with monitoring, observability, and ITSM platforms (e.g., ServiceNow). Proficiency...
Deliver expert support in ServiceNow and ITSM processes, including Service, Incident & Knowledge management. Knowledge... experience in IT application support, including troubleshooting and root cause analysis. Proficiency in ServiceNow and ITSM...
and ServiceNow frameworks. Implement integrations using REST and SOAP APIs. Work on modules such as ITSM, ITOM, and CSM. Develop... integrations. Experience with: ITSM ITOM CSM HRSD Service Portal App Engine Strategic Portfolio Management (SPM) Knowledge...
applications like HRSD, GRC, SecOps, IRM, CSM, PPM, APM, ITSM, ITOM, Service Portal, Agentic AI, Gen AI, SPM, UI Builder...
, be courageous and resilient, and have excellent problem-solving skills. · Experience of DataOps and ITSM processes...
Strong attention to detail Problem solving ability. Requirements: Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM... or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work...
-channel delivery projects ServiceNow ITSM, ITOM and other modules expertise in ServiceNow. Location: Chennai,Hyderabad...
combines IT Service Management (ITSM) analytics with cost optimization practices, transforming operational and financial data... operations through KPIs, analyze software and cloud usage, and support continuous improvement across core ITSM processes. Working...