Role: ITSM/ Major Incident Management & Problem Management Location: Chicago ,IL(Onsite) Contract-6+ Months Key.... Process Management: Implement and manage ITIL-based practices, focusing on key processes like incident, problem, change...
, and deployment. Candidates must develop on the ServiceNow platform, including modifying core applications like Incident, Problem... for projects and major requirements before launch. Effective quality and time management, code review, and checklist validation...
knowledge of ITIL practices (Incident, Problem, and Request Management Knowledge of ITL Frameworks and tools Web development... and professionally. Qualifications: At Hyatt Hotels, ServiceNow is a major productivity solution and is a very important part...